AnsweredAssumed Answered

Person should qualify for smart campaign, but didn't?

Question asked by Andrew Seidman on Sep 21, 2018
Latest reply on Sep 23, 2018 by Grégoire Michel

I have a smart list that looks like this:

Screen Shot 2018-09-21 at 10.19.14 AM.png

I had a Person fill out a form (should qualify based on top trigger):

Screen Shot 2018-09-21 at 10.20.10 AM.png

Here is their relevant qualifying information:

Screen Shot 2018-09-21 at 10.19.28 AM.png

Screen Shot 2018-09-21 at 10.19.48 AM.png

But, they didn't end up in the campaign. All the information should have been filled/submitted at the moment of form submission, so it shouldn't be a timing thing. Other people have successfully run through this flow recently as well. Any ideas/thoughts?

 

Thanks,


Andrew

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