Hello, I'm an administrator for both Marketo and SFDC. I should have complete access to everything. I have a field in marketo called Person Score that is scoring activities. (e.g.: ) However, in the Field Mappings area, I only see something called "Lead Score": Question #1: Are Lead Score and Person Score the same thing? Question #2: Why can't I find "Person Score" anywhere in the mapping options? Question #3: I'd like to sync that value into the SFDC field called "Lead Score" (doesn't exist yet). Any recommendations? Thanks, Andrew ... View more

Hi there, We have a smart campaign called Lead Source -> Web Direct. It has triggers "Person is Created" and "Filled out form is any". Here is the flow: There are no other flow steps after step 4. We had a lead go through the workflow. It completed Step 1 delay It completed step 2, resolving to "Do Nothing" It completed Step 3, updating Person Source to Web Direct. Then... it re-updated its Person Source to "Web" Then, it synced to SFDC. If I go into the Activity Details, it looks like sfdc was the source of the change (??): can you help? ... View more

We have a lot of leads/contacts in SFDC that are NOT synced to Marketo. We have a custom Sync Rule -> in order for any SFDC lead/contact to sync to Marketo, they need a true/false box "Sync" to equal TRUE. Some of our leads/contacts in SFDC have records in Marketo that are not Synced (e.g. John Smith exists in SFDC with Sync = FALSE; then, John Smith gets added to Marketo as a separate record). When we click SFDC-John's checkbox to TRUE, he gets added as a duplicate to Marketo (so now there are two John Smith's in Marketo). Is there a way to avoid this and sync the two records together, rather than create these duplicates? Thanks, Andrew ... View more

I have a smart list that looks like this: I had a Person fill out a form (should qualify based on top trigger): Here is their relevant qualifying information: But, they didn't end up in the campaign. All the information should have been filled/submitted at the moment of form submission, so it shouldn't be a timing thing. Other people have successfully run through this flow recently as well. Any ideas/thoughts? Thanks, Andrew ... View more

Hi, We are setting up an Unbounce>Marketo integration for a client of ours. We are having trouble getting page visit data to transfer into Marketo. We have the Marketo Munchkin script embedded through Google Tag Manager. Any help is appreciated. Thanks ... View more