3 Replies Latest reply on Jul 16, 2018 1:38 PM by Sanford Whiteman

    Link ID - Setting up my Smart List Report

    Jessica Melendres

      Hi,

      I have added Link IDs to an email and would like to pull an email link performance report. I have pulled in "clicked link in email" to my report smart list with the email and link id values, but am i missing anything else? Everytime i pull the report, it does not pull in the values.

       

      Please advise and thank you in advance!

       

      - Jesssample.JPG

        • Re: Link ID - Setting up my Smart List Report
          Sanford Whiteman

          Please show Activity Log details for example activities. The ActLog is always where you should start.

           

          Sample HTML with your IDs would also be useful.

            • Re: Link ID - Setting up my Smart List Report
              Jessica Melendres

              Hi Sanford,

               

              Thanks for the quick reply. This is for a email link performance report. Not sure, why i need to start with an activity log. If so, can you please explain.

               

              I have clicked on "setup" and set the marketing activities to pull the email i want the stats for along with the date range...but i am wondering if the problem is the "smart list"? I checked my email and i have checked ids for each link (link ids below in image). I have tried many variations of pulling this information via the smart list, but for some reason when i hit "report" it does not show the link ID clicks. i believe the problem is my smart list, please advise. Thank you.

               

                • Re: Link ID - Setting up my Smart List Report
                  Sanford Whiteman

                  This is for a email link performance report. Not sure, why i need to start with an activity log. If so, can you please explain.

                  Because if the Activity Log detail doesn't actually correspond to what you think the parameters/constraints were, you won't return any results!

                   

                  There's no activity filter that doesn't require a corresponding activity, so if you're confused about your filter setup, the first thing you should do is prove someone has had an activity, then find that exact activity with a Smart List filter.