7 Replies Latest reply on Jan 14, 2017 12:54 PM by Sanford Whiteman

    Form triggered emails to a list

    Sara Catalano

      I'm wondering if I can use forms for sending emails to a list of people. Currently, filling out a form triggers an email send to the person who filled out the form, and you can "alert" a static list (like Sales can be notified if a Lead fills out a Request Form, and the Lead gets an email that says "A Sales Rep will contact you shortly.").

       

      I would like to use a form for IT Announcements - so say Company XYZ is having Scheduled Maintenance on MMDDYYYY. I want to notify only the leads in Company XYZ (even though my list also includes ABC, EFG, etc). Is this possible? I've used tokens and I have the email all set up, but so far I can only get it to send to myself, not to the list. I've attached a screenshot of how I thought the Smart Campaign should be triggered, please let me know what it should be instead. Thank you.