4 Replies Latest reply on Jul 5, 2016 10:09 AM by Dan Stevens

    Incorrect email click recordings

    Liarna La Porta

      Hello,

       

      We are worried that email clicks are being recorded incorrectly or maybe triggered by spam filters. We have two leads that show the same strange activity - each nurture email we send out appears to be clicked on immediately after it is sent. Is a spam filter triggering a click? Also we sent out a NPS email which a customer appears to have clicked on the score 0 five times although we know it's a very happy customer.

       

      Is anyone else experiencing the same thing?