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They will receive the next content they have not yet received.
So if I skip Email 1 in Cast 1, then I will receive Email 1 in Cast 2.
Sent will only include leads who were sent that email.
Great to hear... I was reading a thread that i cannot find right now where it said that leads who missed cast 1 were not receiving email 1 in cast 2, they were recieving email 2 in cast 2 but this must be resolved now.
do you know which thread that was? That was not my understanding of how Casts and the limits work.
I suppose I could be wrong about this.
You are probably not wrong on this. I was reading old discussions and found this: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PgzbAAC
It was a bug causing this to happen but it does not state whether it was ever resolved so i was wondering what the communities experience was with it.
From my recent observations, if an email in an engagement stream is skipped due to communication limits, in next cast, that email is sent. Thus Marketo sends the 'first' 'unsent' email from a given engagement stream in a cast.
This is something my team have been querying. Are you able to generate reports on leads affected by communication limits? As I understand, operational emails will affect communications limits for campaigns. I need to be able to demonstrate the effect this could be having.
For example, if you have a 3 comms limit per 7 day period, 2 operational emails and 1 campaign email is recieved by one lead.
Does this mean your lead will now be hit by the communication limit imposed by your settings for any other emails?