Thanks for your prompt response!   Alternatively, after creating the scoring campaigns that apply globally, is there a way I can create a score limiting smart campaign decentralized, i.e. for every email campaign.   I have tried to create a decentralized smart campaign to limit scoring to just once per interaction without any success though.  For instance, if change program status was changed to engaged success, change behavior score - so the score changes just once when the program status was changed to engaged and not for repeating clicks. Does this make sense? Or is my thinking way off. Appreciate your help. ... View more