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Great post. But, why would you manually normalize data when you can build a program to take common bad values and change them to valid values. We do that for country and state (full name vs two or three letter iso), industries, revenue, employees, etc. It's tedious (let me restate TEDIOUS) to build ...
I'm a long-time (back to 2007) Marketo user and one of Eloqua's first customers. What I've found works best is NOT combining the demographic (or firmographic if you are doing account scoring) lead scores with activity scores into a single score. They are such different data types that they should be...