Question for the Community - We are doing some simple ABM email campaigns, and we house all of our emails in one "ABM Content" program so we don't create emails over and over and there's one area for all of our past email content, and then we create individual programs for each of our accounts and bring those emails into those smart campaigns. The problem we are coming across is that when we want to personalize with the company's name we are sending to, we want a more casual use of their company name, not "ABC Company Inc." but "ABC." A remedy would be to create local tokens in each program for the company name (I think) but because all the emails are housed outside of each program, from my understanding this wouldn't' work because there are no emails in the program to put the local tokens on, correct? A local token can only work on an email that's inside the corresponding program right? I could be wrong and there could be a way to make this work, but I'd appreciate any input you all have! Thanks! Alec
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