JanetB_MSS

JanetB_MSS
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Gaithersburg, MD
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‎03-19-2021 07:45 PM

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Re: Salesforce Sync Error: Unable to update campai...

by Level 1 in Product Discussions
‎03-19-2021 01:29 PM
‎03-19-2021 01:29 PM
Glad it's not just us. Unfortunately, still haven't found a resolution.   This is the info I received from Marketo Support. We are still working with SFDC support.   Hi Janet, Thank you for contacting Marketo support. My name is Sunil and I will be assisting you with this case. This error is returned by SFDC when Marketo tries to sync program members to SFDC. I would suggest you contact your SFDC admin for more info on this case. I am sharing a document below for more info. More Info: https://help.salesforce.com/articleView?id=000323572&type=1&mode=1 Let us know if you have any further queries. ... View more

Salesforce Sync Error: Unable to update campaign m...

by Level 1 in Product Discussions
‎03-11-2021 10:12 AM
‎03-11-2021 10:12 AM
We are receiving the following error when people respond to a campaign: Why: Marketo is unable to update Campaign Member Status in Salesforce Error details: System.QueryException:Non-selective query against large object type   It does not impact everyone who has a change in the campaign member status for that campaign and I have not been able to identify a pattern. I don't understand what the Error details mean and we have not been able to find ant issues in Salesforce. The campaign member status we are changing to is in the Salesforce campaign and other members are able to have their status updated. Any ideas on how to fix or further troubleshoot this issue? ... View more
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Date Registered ‎02-18-2021 10:47 AM
Date Last Visited ‎03-19-2021 07:45 PM
Total Messages Posted 2
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