Cloris

Hi guys,    I encountered a problem and hope you could help.    Context: We use Marketo forms to collect lead info when they download our resources. There will be required fields, then a consent check box, and followed by progressive profiling (show 1 pp each time). See the image below: We want to switch the box and progressive profiling's position, so that it doesn't look wired. So we did some changes in CSS and JS codes. The codes are here: https://codepen.io/hahaqwer/pen/GRvbVRp The page we added the change is here: https://www.comm100.com/resources/ebook/best-practices-digital-omnichannel-customer-service/ (if you're not in North America/Europe, you won't see the check box) P.S. please don't submit the form if you don't tend to download it, it's a live page.   Problem: Visually, it looks fine, the box is at the bottom. BUT, progressive profiling just doesn't work correctly. Ideally, after submitting the form, if I go back and submit the form again, progressive profiling should ask a different attribute (e.g. first time is Company, second should be Job Title, and third time should be Revenue). But after repositioning, it just doesn't work at all, the field keeps showing the first attribute, no matter how many times I submitted the form.   Does anyone have similar problems as I have? Can someone help me check the code, and give me some advice? Our developer is not quite familiar with Marketo language and logic, so there must be something missing.    Thanks in advance!! ... View more

Hi everyone, I'm trying to add progressive profiling and known visitor features for a form at the same time. The problem is if it's a known visitor, the progressive profiling won't work - the form won't show the extra fields.    Does this mean these two features can't be together in one form?   If that's the case, are there any other ways to work this around? Because I still want to collect extra info from visitors and hide the form for known visitors.   Side note: I didn't use Marketo landing page, I embed the form in a wordpress page.   Thanks, Cloris ... View more