Hi,
We are setting up workspaces and partitions since we have a new acquisition (we bought another company) and we are facing multiple issues with making it work as we would like to.
Preface: Our leads from our original company (company1) need to exist in both partitions separately (through dedupe rules) some people will be clients with us for company1 but are at the prospect stage for company2.
1st. we created a new workspace and partition for company2
2nd. we added dedupe rules for List Import/Web form fill out
3rd. we added munchkin tracking code in both websites
4th. created a landing page in company2 workspace
We have an issue where some actions don't seem to go in the right partitioned person. As an example below; LeadA and LeadB are the same person with same email address (through partition deduplication rules) but use content from both companies 1. leadA filled out form on company2 website
LeadA is created in company2 partition
2. LeadB filled out form on Company1 website
LeadB is created in company1 partition
3. LeadA filled out landing page from company2 workspace
LeadB is is updated instead of leadA How can we fix the issue with the actions not being logged in the right partitioned person?
Ultimately, we want the person to have the activity in the partition associated with the workspace where the asset was created. I.e. LeadA is updated when consuming content from Company2 workspace and LeadB to Company1 workspace.
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