MrinalSharma

Hey, I just checked on this. There are some specific actions on which we can check the Audit Trails and the Import isn't a part of that. We can see the below actions on the list: 1. Created 2. Cloned 3. Extract 4. Delete 5. Rename 6. Move   Actually, this is a good idea to have Import Actions be a part of Audit Trails. So, that we can identify that easily.   Thanks! ... View more

Hi Rohit,   You can refer to the below screenshots to build out the scoring campaign for the Engagement Program.   If you want to choose some specific Engagement Programs or emails to trigger in, then you can also choose here. I hope this helps you out.   Also, please welcome other suggestions.   Thanks!   ... View more

Hi JC1,   To simply use the guardian/parent's contact details, you need to include those fields in the email as a token. So using any field as a token you just need to replace the Field Name with the Token in this {{lead.Token}}. For example, the field Name which is capturing the guardian/parent's contact details is "Guardian/Parent's Name". Then you can use this {{lead.Guardian/Parent's Name}} in the email and the things will work.   Hope it solves out your concerns.   Thanks! ... View more

Hi Alexis,   I believe all the above comments are pretty valid. And this can be one of the reasons why those domains are passing through. We basically have three filters in the smart campaigns on the basis of which we can choose the logic of the applied filters we have put in place. "All filter" is basically the AND conditions to the criteria you have used in the smart list. "Any filter" is the OR condition and in "Advanced filter" we can use the combination of AND & OR logic. Please see the below screenshot for your reference:    So, Please use the "ALL filter" or the "Advanced filter" as per your smart list criteria you want to put in place.  And while using the "advanced filter" please make sure to use the email address criteria in AND logic to the rest of the criteria you have in place.    Also, to restrict those domains you can use a flow step at the starting of the Campaign flow to remove all the records from the campaign that are not satisfying the domains criteria you want to put in place. Somewhat like in the below screenshot:     I hope it solves your issue.   Thanks! ... View more