Hello,
Fairly new to Marketo but brand new to engagement programs. I setup my first engagement program last week and it is set to cast a series of emails every two weeks on Thursdays at 10:30AM CST. This campaign is for customers that sign up for a 90 days demo for one of our products. The first email is a welcome email with the real nurture content coming in the weeks to follow.
My question is, is there a way for new members added to receive the first email on the Thursday of the week they are added or will they have to wait until the bi-weekly cast cadence kicks in? The very first cast was last week and I noticed the people I added this week were not sent the first email this morning (Thursday). I thought they might because in the dashboard summary, it said 'Today' for the next cast even though technically the bi-weekly cast would be next week.
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