My company has had trouble with some of their buttons on emails when they attempt to use dynamic content. We use a third party vendor that creates modules for us to use in our email sends, but when we try and edit those templates to include dynamic content, they change to a different color.
Example: We want to have a button differentiate what it says between Customers (should say "Learn More") and Prospects ("Take a Tour"). The button itself has a yellow color with white lettering. We follow the correct steps to make this button dynamic. We preview the email and the button appears to look normal, but when we send it out to our prospects and customers, the lettering changes but the background changes to a blue color with black text.
By any chance has this happened to anyone else and would know a solution on how to fix it? Further, could this be a problem with the modules the third party vendor gave us rather than our Marketo program? Any help would be appreciated, thanks!
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