rebeccaqu

Hello everyone,   I'm in the early stage of implementing Marketo instance, and currently having issue with getting updated information to be synced between Marketo and SFDC only on Contact object.   Issue: When I create contact record (either converting from a existing lead or new to the database) in SFDC, the new record is created in MKTO (all values are stamped in Marketo with no issue). However, 1. Change field values (such as title, state, country) in SFDC afterwards, there is no change being captured in MKTO 2. Change field values (such as title, state, country) in MKTO afterwards, there is no change being captured in SFDC as well. And there is no error message receive on MKTO side.  I also tried to "Sync Person to SFDC" manually through person actions, then I did get activity tracked in Activity Log in Marketo, which Activity Type is 'Sync Person to SFDC", and Detail is "SFDC Action: update". But data value not being updated in SFDC.   Question: The permission setting for this sync user has all rights on Contact object, and read and write permission on title, state and country fields I've tested. Could anyone suggest where I should dig into to solve this issue?   Many thanks! Rebecca ... View more