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I'm going to see if we can at least temporarily fill in the Standard Email field for sends without screwing up our CRM. I appreciate you taking the time to offer a solution. Thanks!
I agree, it's very unusual. It was set up before I joined the team, so I don't know all the details that led to this decision, but essentially there are multiple instances and one of them uses the Standard Email Address field and other instances will use Custom Email Address fields.
But that would still require filling in the Standard Email Field, right? I'm afraid that would still interfere with our sync rules, unfortunately.
Hi! Does anyone know how to best send emails to a Custom Email Address Field without first putting it into the Standard Email Field? We have some crazy sync rules in place with our CRM, so the Standard Email Field needs to remain empty for the instance I'm working in. We also need to report on email...