KanaNg

KanaNg
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‎04-06-2020 12:23 PM

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Re: How to send to a custom email address field?

by Level 1 in Product Discussions
‎03-23-2020 10:11 PM
‎03-23-2020 10:11 PM
I'm going to see if we can at least temporarily fill in the Standard Email field for sends without screwing up our CRM. I appreciate you taking the time to offer a solution. Thanks! ... View more

Re: How to send to a custom email address field?

by Level 1 in Product Discussions
‎03-23-2020 01:37 PM
‎03-23-2020 01:37 PM
I agree, it's very unusual. It was set up before I joined the team, so I don't know all the details that led to this decision, but essentially there are multiple instances and one of them uses the Standard Email Address field and other instances will use Custom Email Address fields. ... View more

Re: How to send to a custom email address field?

by Level 1 in Product Discussions
‎03-23-2020 12:23 PM
‎03-23-2020 12:23 PM
But that would still require filling in the Standard Email Field, right? I'm afraid that would still interfere with our sync rules, unfortunately. ... View more

How to send to a custom email address field?

by Level 1 in Product Discussions
‎03-23-2020 11:45 AM
‎03-23-2020 11:45 AM
Hi!   Does anyone know how to best send emails to a Custom Email Address Field without first putting it into the Standard Email Field? We have some crazy sync rules in place with our CRM, so the Standard Email Field needs to remain empty for the instance I'm working in. We also need to report on email performance so unfortunately can't send it as an alert either.    Appreciate the help! ... View more
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Date Registered ‎03-23-2020 11:34 AM
Date Last Visited ‎04-06-2020 12:23 PM
Total Messages Posted 4
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