@SanfordWhiteman Thank you so much! We eventually decided to use an "Opt-out {prefernce type name} DateTime is Empty" field. That way we don't have to worry about who is a subscriber but rather who did not opt-out (using DateTime field):   Visited - Opt-Out Visited - Opt-In Not Visited - "Opt-In" Subscription - Events FALSE Yes FALSE Opt-In - Events [DateTime] Empty Yes Empty Opt-Out Events [DateTime] Yes Empty Empty   We are, however, facing 2 other issues: 1. When a person chooses to fully unsubscribe from all emails and checks that designated checkbox, we would like the other checkboxes (of Events, Newsletter, etc) to be unchecked as well - What is the best way to do it? 2. After refreshing the page, it resets itself, meaning all preferences fields are checked as if the user did not change anything - Is there a way to fix that? We assumed the form's pre-fill takes care of that but it did not. Here is the landing page - https://go.uopeople.edu/communication-preferences.html    Thanks!   ... View more