About KN

KN · ‎03-31-2020

https://app-sj07.marketo.com/#SC18546B2 I tried switching to Firefox from Chrome but it's doing the same thing.

KN · ‎03-30-2020

Yes, I see "Failed to load resource: the server responded with a status of 403 ()" Is there a way to fix it?

KN · ‎03-30-2020

Hello, I've been trying to clean up our database, looking through old lists and seeing which ones we can delete. However, I've been running into an issue and was wondering if anyone has experienced something similar. When I click on a list/smart list, and go to the "Used By" tab, I'll see something like this: However, when I try to click on an email program/smart campaign, sometimes I can't get it to load at all. It'll take me to Marketing Activities but never finishes loading. I've tried to search for the name as well but that turns up empty. The strange thing is, with other programs/campaigns, it'll load just fine. The ones that refuse to load seem to be consistent enough that I suspect it's not just a slow connection. I'll came back days later and those same programs/campaigns will still refuse to load. Does anybody have insights on what could be going on? Do deleted programs ever stay on the "Used By" tab and that's why I can't get some to load?

KN · ‎02-13-2020

I'm not 100% sure why the dev team did it the way they did. Those images are background images, there's just a desktop version and a mobile version. I think it's probably to have more control over how the image looks in both instances. The text on top is also off to the side, so I'm not sure if that's also a factor. This is also the first time I've seen the background image with 2 different versions, so I've never had to deal with this issue when converting a template to 2.0 before.

KN · ‎02-10-2020

Thank you! This is a plausible solution now, but I just worry how this will work out with a growing team.

KN · ‎02-07-2020

Hi! I got an email template from our dev team and am trying to convert it to 2.0. I'm not sure how to handle this particular variable. There's a mobile version of the background image in the head while the desktop background image is in the body. Any ideas on how to go about doing this? <head> <style> @media only screen and (max-width: 599px) { .story1_mobile_background {background-image:url(/images/story1_mobile.jpg) !important; } } </style> </head> <body>  <table class="container_module" border="0" cellpadding="0" cellspacing="0" align="center" width="100%" style="margin:0; vertical-align:top;"> <tbody> <tr> <td class="story1_mobile_background" align="center" valign="top" width="100%" background="/images/story1_desktop.jpg" style=" background-image:url(/images/story1_desktop.jpg); background-repeat:no-repeat; background-size:cover; background-position: center center; margin: 0;"> <div style="visibility:hidden; display:none; color:transparent; height: 1px;"> <img src="images/spacer.gif" alt="" height="1"> </div>  <table align="center" width="100%" border="0" cellpadding="0" cellspacing="0" style="vertical-align:top;"> <tbody> <tr> <td class="padding_top_60 padding_right_100 padding_bottom_60 padding_left_23 text_26" width="100%" valign="top" align="left" style="color:#ffffff; vertical-align:top; padding: 30px 290px 30px 40px; margin:0; font-family:Arial, Helvetica, sans-serif; font-size:35px; line-height: 37px; -webkit-text-size-adjust:none;"><span class="text_26" style="margin:0; font-family:Arial, Helvetica, sans-serif; font-size:35px; line-height: 37px; color:#ffffff;"><b>Lorem ipsum dolor sit amet, consectetur adipiscing elit.</b></span></td> </tr> </tbody> </table>  </td> </tr> </tbody> </table>  </body>

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Date Last Visited	‎03-31-2020 12:43 PM

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Date Registered	‎02-06-2020 02:21 PM
Date Last Visited	‎03-31-2020 12:43 PM
Total Messages Posted	6

Re: Can't access some campaigns or programs?

Re: Can't access some campaigns or programs?

Can't access some campaigns or programs?

Re: Email Template Help - Mobile Image in Head

Re: Email Template Help - Mobile Image in Head

Email Template Help - Mobile Image in Head