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To my knowledge "Marketo Sync" in Salesforce is updating lead information based off a leads most recent form fill on a Marketo form.While I can see that updating the user information based on what the user provides is good - I frequently run into situations where a sales rep has reached out to a lea...
Thanks Jenn! Right after I posted my question i found an article changing this.
Hi again! So we just had our first ON24 webcast yesterday (whew). All of the statuses synced over just fine (thank you for your help!) The only issues I am running into now is that when I sync the attended status over to our CRM the next morning it overrides the attended on-demand statues that are s...
Thanks Phillip Wild. Is that an on-going trigger campaign that collects the invalid emails? If so, do you have time frame set on the campaign?
Hi Madhu Gulati,Thank you for your response! Did you ever change your sharing rules at all for your sync user in Salesforce to avoid syncing the removed lead back into Marketo?
How would I go about deleting invalid emails from Marketo (not CRM) without the bi-directional sync pushing them back into Marketo?Right now I have built a smart list with this...smart list:Then I built a smart campaign that looks like this:Smart List:Flow:
Hi Adam - what did you guys end up doing for the sync issue? Did you turn off the ON24 registration page?
Thanks Kristen Carmean & Charlie Liang for your responses. How we would stop Salesforce from syncing the removed hard bounces back into Marketo?
Thanks for posting this Audrey Van Norman! We are now using ON24 and have many questions about the best practices regarding syncing on-demand views. Can you explain what you mean by "initial status for be set to Registered?" / would you mind sharing what your smart campaign looked like to sync the ...