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We have a high demand for dynamic email fields for internal workflows based on data in SFDC. If a particular field is populated, we want someone internally to be cc'd on the emails that go out and another person to be bcc'd depending on the field populated. This seems like a natural option for any e...
This would be very helpful for things like billing reminders because oftentimes the same email contact gets multiple billing notices that have the same email but different account names with different billing dates. This is just one example.
When you blocked the fields, did you also check all of the "Block updates from" options or leave salesforce sync unchecked? There are so many fields to go through one by one and check all of those boxes. Is there a simpler way or is this it? I'm happy it's an option, just looking for any time save...
I reopened the ticket to see what kind of response I would get and it was a favorable one. I've posted below. I do have a question for you both though....when blocking for field updates, besides company information like phone, address, name, is there anything else I definitey should block? Right ...
Yes, we just want to have one custom field updated and that was the reply we were given. Shall I reopen the ticket or contact someone else?
I am requestion this feature because it's extremely valuable to be able to have certain flags turned on and off depending upon a value change. Below is the reply that currently, only leads and contacts are able to be edited.--------------Thank you for contacting Marketo Customer Support. My name is...