Rahul_Ravulapat

Thanks everyone for all the insights and suggestions. By exploring all these options, I was able to come up with a solution that works best for my particular use-case. Much appreciate all the support received on this topic.

I am interested in rather the deduction of behavior score triggering the smart campaign rather than increase in behavior score. I want to prevent my trigger-based smart campaign from running whenever there is a deduction of behavior score. I want smart campaign to ignore that deduction (ignore that ...

My business use-case problem is I am using "data value changes" for attribute "behavior score" and whenever there is a deduction in behavior score, people are running through that trigger-based smart campaign and I do not want people to run thru the smart campaign if there is a deduction in their be...

You mentioned utilization of webhooks to manage scores but I am unclear on the utilization of such a methodology considering I have a lead scoring program in-place. How does webhooks integrate with my lead scoring program? Please further elaborate in greater details. TY

Hi Sanford,Rather a novel idea but I am interested in the deduction of behavior score versus a score bump so I am uncertain how "has interesting moment" trigger will resolve the issue I am encountering. Can you further elaborate? TY

Hi Jay,Thanks for the suggestion but that approach will not work for my particular use-case since it is dependent on inserting static values for both new value and previous value and it needs to be irrespective of any particular score. So I am back to my original inquiry about how to setup the smart...

To further elaborate, I am talking about when a lead has behavior score deduction (for example....like deduction of 20 points to the behavior score) so when that happens if the attribute "Behavior score" changes whereby new score is less than previous score, I do not want my trigger-based smart cam...