Rahul_Ravulapat

Rahul_Ravulapat · ‎08-12-2019

Thanks everyone for all the insights and suggestions. By exploring all these options, I was able to come up with a solution that works best for my particular use-case. Much appreciate all the support received on this topic.

Rahul_Ravulapat · ‎07-25-2019

I am interested in rather the deduction of behavior score triggering the smart campaign rather than increase in behavior score. I want to prevent my trigger-based smart campaign from running whenever there is a deduction of behavior score. I want smart campaign to ignore that deduction (ignore that particular behavior score change).

Rahul_Ravulapat · ‎07-25-2019

My business use-case problem is I am using "data value changes" for attribute "behavior score" and whenever there is a deduction in behavior score, people are running through that trigger-based smart campaign and I do not want people to run thru the smart campaign if there is a deduction in their behavior score (only want people to run thru the smart campaign for addition of behavior score). Hope that makes sense. Let me know your insights. TY

Rahul_Ravulapat · ‎07-25-2019

You mentioned utilization of webhooks to manage scores but I am unclear on the utilization of such a methodology considering I have a lead scoring program in-place. How does webhooks integrate with my lead scoring program? Please further elaborate in greater details. TY

Rahul_Ravulapat · ‎07-25-2019

Hi Sanford, Rather a novel idea but I am interested in the deduction of behavior score versus a score bump so I am uncertain how "has interesting moment" trigger will resolve the issue I am encountering. Can you further elaborate? TY

Rahul_Ravulapat · ‎07-24-2019

Hi Jay, Thanks for the suggestion but that approach will not work for my particular use-case since it is dependent on inserting static values for both new value and previous value and it needs to be irrespective of any particular score. So I am back to my original inquiry about how to setup the smart list logic of when a lead has behavior score deduction (for example....like deduction of 20 points to the behavior score) so when that happens if the attribute "Behavior score" changes whereby new score is less than previous score, I do not want my trigger-based smart campaign to fire (in other words, ignore that deduction (ignore that particular behavior score change). Rahul

Rahul_Ravulapat · ‎07-24-2019

To further elaborate, I am talking about when a lead has behavior score deduction (for example....like deduction of 20 points to the behavior score) so when that happens if the attribute "Behavior score" changes whereby new score is less than previous score, I do not want my trigger-based smart campaign to fire (in other words, ignore that deduction (ignore that particular behavior score change). Hope this helps with the clarification in troubleshooting this issue. TY Rahul

Rahul_Ravulapat · ‎07-24-2019

How do I prevent a negative behavior score change/deduction from triggering a trigger-based smart campaign? In other words, if the attribute "Behavior score" changes whereby new value is less than previous value, I do not want my trigger-based smart campaign to fire? On the flip side, if the attribute "Behavior score" changes whereby new value is more than previous value, then only do I want my trigger-based smart campaign to fire. I am using this trigger-based smart campaign as part of my overall Lead Scoring Program. Any thoughts/insights anyone can share would be greatly appreciated. Ty! Rahul

Rahul_Ravulapat · ‎10-08-2018

What is the most simplest way to push text to campaign member description notes in SFDC campaign from a Form Fill embedded on a Marketo LP? Any ideas would be greatly appreciated. Rahul

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