Badges
Accepted Solutions
Likes Received
Posts
Discussions
Ideas
Blog Posts
We consistently send around 5-6 million emails per month, and have done so for years. However we only have 8 unsubscribed customers where the unsubscribe reason contains "Customer Complaint Received from ISP" (or even just the word "complaint") per the knowledgebase article below: https://nation.mar...
Thanks Sanford, shot you a PM with the output.
So sorry Sanford, that last snippet was a red-herring. I had been messing with a test token to see if other sort fields made a difference and I added that vu_opportunitycreated field - forgot to remove it again before posting. That said, now that I've removed that extra sort field, it's back to the ...
Thanks Sanford. If you don't mind, I'll send you a DM with the full dump as it contains customer information. Reviewing it again though, the specific opportunity that triggered the email (and should have had the most recent datetime field for the sort) is missing from the list. That doesn't really ...
Ah sorry, Sanford, I misunderstood you before and simply made a script token with a single phrase- $OpportunityList, i.e. no logic to sort by most recent. This is what outputted everything I mentioned previously (in ascending order.) What I think I now understand you actually suggested before was t...
They are null-able. I was verifying before by looking at the individual's activity log and reviewing the Update Opportunity activity that triggered the campaign (which has a log of all fields as they were at that moment I believe). I did what you suggested and dropped the full Opportunity List into...
#if( !$OpportunityList.isEmpty() )#set( $OpportunityListRecentFirst = $sorter.sort($OpportunityList,["vu_vurpurpose:desc","vu_vurattached:desc"]) )${OpportunityListRecentFirst[0].rss_hbcemail}#endSorry, my bad. Thanks for taking a look, Sanford.
We have some emails where we use script tokens to sort the opportunities on a person's record by a datetime field and output a data value from the opportunity with the newest datetime in that specific field. However, we're finding that the tokens periodically fail, resulting in the email soft bounci...
Thanks, Sanford. Appreciate the help.