Zack_Bakht

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Joined the community 30-09-2016

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Recipient Time Zone Error

by Zack_Bakht 05-29-2019

Hello, We encountered an issue (or possibly just confusion) when utilizing Recipient Time Zone in our Email Send Programs. We attempted to send six separate emails to different lead groups, all of which were programmed the same: Send Email at 8:00 AM, Wednesday, May 29th with Recipient Time Zone ena...

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2309 0 2

Email Marketing
Re: A/B Testing - Different Send Volumes

by Zack_Bakht 05-08-2019

Sure Sanford, thanks for the help.Smart List: Advanced Filters - 1 and 2 and 3 and 4 and (5 or (6 and 7))1) Email Address is not empty2) Lead Removal Segments (our typical lead removals, competitors, clients, etc.)3) Unsubscribed is false4) Global Segments is not Quarantine (something we do to remov...

Discussions

4314 0 0
Re: A/B Testing - Different Send Volumes

by Zack_Bakht 05-06-2019

Delivered, which is what the email send program shows. But I just checked the total numbers and the delivery rate was 95.4%, so even if all of the bounced emails were to one variant, it wouldn't make up the difference.

Discussions

4314 0 2
Re: A/B Testing - Different Send Volumes

by Zack_Bakht 05-06-2019

There were no other emails to that audience that day or that week.

Discussions

4314 0 4
Re: A/B Testing - Different Send Volumes

by Zack_Bakht 05-06-2019

Hi Priyank,Thanks for the reply. The test was setup as follows:Variant A: Morning Send - May 1, 2019, 8:00 AM PDTVariant B: Afternoon Send - May 1, 2019, 3:00 PM PDTTest Sample Size: 50%Winner Criteria: OpensThe Morning Send received 67k emails, Afternoon Send 41k. My understanding is that 50% of th...

Discussions

4314 0 6
A/B Testing - Different Send Volumes

by Zack_Bakht 05-06-2019

Hello,We have had a few different email programs send a different amount of emails to our A variant and our B variant, and was curious to see if anyone knows why that might be happening. For example, a recent date/time test we ran had 67,000 emails delivered to our A variant, and 41,000 emails deliv...

Discussions

4531 0 8

Email Marketing
Is there any way to transfer activity information from one lead to ano...

by Zack_Bakht 05-03-2017

We had a bad email address for one of our leads, and this lead has been engaging with our marketing. A new lead has been created with the proper email address and we want to transfer the activity log information that should be with the email address to the new lead that was just created.Is there any...

Discussions

854 1 1

Lead Management Reports & Analytics
Error when Merging Leads

by Zack_Bakht 01-13-2017

Hello all,I have had two separate issues when attempting to merge leads. Most leads are merging with no issues, but two pairs of leads keep failing to merge. I have received two different error numbers (27954, and 73126).Does anyone have experience with this or know of why these leads will not merge...

Discussions

1626 0 4

Lead Management