Daniel_Petrucci

Tara brings up a good point - which we've experienced ourselves. There's a chance there're character codes hidden at the design view for w/e tokens you're using. Unfortunately, MKTO doesn't seem to throw an error when tokens are unable to parse and as a result, no error notification & no email is sent. I suggest using the token function in either the WYSIWYG or From, Reply-to, or subject lines if you haven't already. Also remember to address any tokens in the txt version - un-parsable tokens in txt will cause the same issue. ... View more

That's not true. Support for table elements in just about every medium is greater than css2/3 especially in Outlook. The solution that Carl provided is just about the the most bulletproof means of support for bullet/number lists. The following is the module I've worked with personally for over 2 years that has given limited to zero issues with any of the spacing issues mentioned in this thread. <code> <table border="0" cellspacing="0" cellpadding="0" width="100%" id="bulletList" mktoname="Bullet List" class="mktoModule" style="text-align:left; width:100%; border-collapse:collapse; max-width:####px;">                 <tbody>                   <tr>                     <td style="padding: 18px 10px 5px 20px;" align="left" valign="top" class="bullets mktEditable" id="bltList" mktoname="bltList">                       <table style="border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0" width="100%">                         <tbody>                           <tr>                             <td style="font-family:helvetica,arial,sans-serif;font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px;" align="center" valign="top">-</td>                             <td style="padding-left: 8px; font-family:helvetica,arial,sans-serif; font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px;" align="left" valign="top">Support of FERPA, GLBA and HIPAA compliance</td>                           </tr>                           <tr>                             <td style="font-family:helvetica,arial,sans-serif; font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px; padding-top: 6px;" align="center" valign="top">-</td>                             <td style="padding-left: 8px; font-family:helvetica,arial,sans-serif; font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px; padding-top: 6px;" align="left" valign="top">Remote deployment and management tools for installing and configuring backup policies across all computers</td>                           </tr>                           <tr>                             <td style="font-family:helvetica,arial,sans-serif; font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px; padding-top: 6px;" align="center" valign="top">-</td>                             <td style="padding-left: 8px; font-family:helvetica,arial,sans-serif; font-size: 13px; color: #000000; mso-line-height-rule: exactly; line-height: 19px; padding-top: 6px;" align="left" valign="top">Free, award-winning U.S.-based support, 7 days/week</td>                           </tr>                         </tbody>                       </table></td>                   </tr>                 </tbody>               </table> </code> ... View more

No luck. Any other ideas? Or can a support rep chyme in? ... View more