John_M

John_M

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Date Last Visited
‎01-27-2025 08:06 PM
Marketo Employee
Joined the community 16-01-2014
Rank Icon Marketo Employee
Field Engineer
Nevada
  • Re: "Fields cannot be mapped" when trying to map 2 custom fields befor...

    In this case, I'd open a ticket with support.. They have wider latitude in remapping of fields.

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  • solved badge Re: New Salesforce picklist values not synced to Marketo

    Hi all. This help doc talks about this. Values in the picklist are not synched.Add/Remove Picklist Values - Marketo Docs - Product Docs

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    5396 1 4
  • Re: How to prevent a SOAP API from updating old value in a static list...

    To store data on a Lead, you need either- A custom field (1:1)- A custom object (1:n)Using a custom object you might create a preferences object linked to the lead which you'd add, update, remove data from using the REST or SOAP api. Using a single Lead attribute would mean the value gets overwritte...

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  • Re: Leads with missing order numbers

    Probably approach is to file a support ticket on something like this. They'll want more info (along the lines of what I asked above)

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  • Re: Leads with missing order numbers

    Hi DavidWhere is the order data stored? Whiny say the Order ID isn't there.. is that stored in Marketo (perhaps as a custom object or custom activity) ? Can you look at the leads activity history to see what values have been changed? Also, how are the leads being updated in Marketo? (List upload, RE...

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  • Re: Marketo Webhooks With Marketo API

    If you Do get it working, I'll be happy to be prove wrong! Be sure to post how you did it!

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  • Re: Marketo Webhooks With Marketo API

    Im in professional services on the enterprise team, and my co workers and I are unaware of his currently being possible. You can try it out simply enough. Youll get a timeout.

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  • Re: Marketo Webhooks With Marketo API

    Actually, you cannot do this as far as I'm aware. Specifically, you cannot call a specific instance of Marketo using SOAP or REST using the webhook in that same instance.

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  • Re: If leads are merged in Salesforce, do they also merge in MKTO?

    The answer is yes. I wrote a blog on it, here Merging Duplicates in SalesForce, CRM or Marketo... What's the deal? This is the NEW community article. SFDC Sync: Merging a Lead/Contact - Marketo Docs - Product Docs

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  • Re: RTP

    Hi RagagopalMy best advice is to reach out to your Marketo CAM. They can get the process moving!John

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Public Statistics
Date Registered ‎01-16-2014 08:44 AM
Date Last Visited ‎01-27-2025 08:06 PM
Total Messages Posted 141
Likes Received 211
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