Hi, I added 3 UTM parameters to our form. Once I did that the Person Source stopped working. Instead of "website form" it appears blanks on new leads. Any thoughts on why this would happen? ... View more

A client received a Marketo email then forwarded it to their sales person. The sales person then went and clicked on every link in the forwarded email. Marketo now believes that the sales person is the client. They are all over the corporate site and triggering engagement alerts and messing things up. How do I un-ring the bell? I cannot ask the client to fix it by clicking on the correct email. I cannot delete the client. How can this be fixed on the admin side? ... View more

We have new Marketo leads that are connected to existing SFDC accounts. We also have new Marketo leads that went on to be new SFDC accounts. We feel that marketing can say lead/account genesis from Marketo are ones you would never have and therefore a bigger impact. This is compared to an existing account where marketing only influenced closed/won business.  I think I can do this for a single contact with "person created date" being before the "SFDC create" date. Is there any way to get to all of these into a report? I would also be open to combining a SFDC campaign object with a Marketo smart list. ... View more

It is my understanding that once an unknown lead becomes known, their activity history is then pushed into SFDC. I want ALL their activity history from their unknown status to be pushed into SFDC. Some of these contacts had 6+ touch points before they became known.  As a marketer, I can see that valuable information. If I could push that historical data to SFDC, the sale team could make an informed call relevant to their interests. Is there any way I can do this? ... View more

In the email tokens, I see the facebook and linked-in lead photo URL tokens. But if I send an email to a client, I would want to put a photo of the account rep (lead owner) in the closing. Not a picture of the lead receiving the email. I think it would be a nice personalization to the email. Unfortunately, I do not see a way to accomplish this. Any way to use the SFDC contact owner photo in an email? ... View more