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This question is two-fold. First, I am going through and refining our program channels, but I'm a little stuck trying to figure out the definitions of the standard values. What is the difference between "engaged" and "influenced"? They sound like they could represent the same thing...Second, what ar...
Thanks Jamie. Is that for both directions of communication, or is that just for Marketo sending data to SFDC?
We are creating an event invite list based on members of an SFDC campaign. Whenever somebody on the Sales team adds someone to the campaign, we are using the "Added to SFDC Campaign" trigger to send the invite and change the person's program status. My question is: how fast does this happen? Is it i...
I'm wondering this same thing. I found this thread that was helpful: Deleting anonymous leads It also mentioned that Marketo doesn't charge for anonymous leads and that Marketo automatically deletes anonymous leads older than 90 days. With this information, I think our policy is going to be to let t...
Thanks for the post, John Mattos. Do you have any recommendations about how to handle those duplicate leads from SFDC?For example, I was doing some digging today and what I think is happening to us is that when a lead record in SFDC is converted to a contact record in SFDC, it's also creating a sec...
This article might help as well; I found it helpful: https://docs.marketo.com/display/public/DOCS/Use+the+Email+Program+Dashboard
Got it - thanks for the help! I will look at these options and figure out what's the best way to handle so that it doesn't overwrite, AND doesn't de-synchronize with SFDC.
I am adding "lead source" and "lead source detail" as hidden fields on a few of our key web forms (contact us, request a demo, etc.) but I'm a bit concerned about the field behavior.Will form fields ALWAYS overwrite existing field values? For example, if we have an existing lead that came through vi...
Thanks! I think we have opened a ticket in the past, but I thought that maybe there was a solution I hadn't seen. I will open it now
We have this exact same problem. We've checked our landing pages, emails, etc. to make sure we aren't using the token anywhere and we have no idea where it lives!