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by
Jennifer_Kelly
04-23-2019
So the main email didn't go out. But within this program there was a resend -- in the campaign folder. And the resend was approved and did got out. However, it was our understanding that anything within a program could not go out unless the program itself was approved. 800 people were hit with the r...
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by
Jennifer_Kelly
04-23-2019
The resend was approved, but it was in this larger program that hadn't been finalized yet.
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We had a resend go out event though the program it was in wasn't approved. We had thought that the program needs to be approved for anything to happen. Is that not the case?
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