Jeremy_Nunez

I wanted to check how links were performing for a particular campaign and I noticed that the email link report & the marketo activity log are showing clicks for links that are not in the email.Example: I have two links in an email: Link 1 & Link 2. For a random lead, I check the activity log and in ...

Hi all,Does anyone know why when I view my email template as a webpage -- the formatting is completely different than when I open the email in outlook/Gmail? Basically -- the images, line-height between sentences and button padding gets completely distorted in email platforms but not via the web-pag...

Hi all,We had an A/B test this morning when I realized something was wrong with the email. We were already well into the A/B test when I realized this and now that we just want to cancel the send and do a regular send of the winner at the point where we cancel the test.Now, I'm not seeing any option...

Hi all,Has anyone encountered a Marketo where an email is getting marked as sent/delivered when in fact it has bounced? We had a situation where someone received an email, clicked on the email and it changed her score within our scoring system, according to Marketo, but it turns out that the email a...

Hi all,Has anyone had an issue with the system communication limit in Marketo being bypassed for Engagement Programs? My team just experience an issue where our weekly nurture program double sent on back-to-back days. The 7 day limit should have been triggered, and was triggered for other email prog...