Shari_Horton

Any chance your recipient(s) have hit the system communication limit?

Hi Grace - would you be open to sharing the documentation and checklist?

Roger - if this is still the case, suggest a support ticket. We attempted to send emails yesterday, and they were caught up in the outage. Ultimately it was discovered they had been lost and we need to rebuild the program and re-send. Too a support ticket to get it all actioned.

Thanks Darrell - The standard values (Sales Owner, Account Owner) are being used. However the requirement is to send the alerts to everyone in the sales team, so I need to use the To Other Email Line. I am trying to get a value in SF that can be used without using the actual person's email so the...

You are absolutely correct we are going to miss out on those. It was a business decision. We had to choose: send bad MQLs to the sales team or take a little longer for the MQL to score up. When I pulled the list of leads that had scored only in the clicks link in email campaign but NO other, I fo...

Thanks Dan.We are going to add a hidden link to our email templates and then filter leads out of the clicks email scoring campaign and our email reporting based on a click to the hidden link.Best,Shari

Completely agree, we are struggling to figure out which throat to choke.

We have been working with the new connector since it was in beta and have spent loads of time and resources trying to make it work. We share your view. We are still using the new connector but periodically pull lists from the BTK dashboard, matching data sets and update what's missing via manual l...