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This has happened to me a few times, typically clearing the cache and closing out the browser would do the trick.
Thanks Robb Barrett PRD I did have a Text Only version. We did a split for this send so I'm going to adjust the text and try to change the ratio before sending the next batch. Those articles are great, thanks for sending!
Thanks Dan. We have a single GIF image as the main body of the email with an additional non-GIF image as the second piece. Definitely an image heavy email which like you said is probably raising red flags. Just started using Marketo's email deliverability powerpack so I'm not very confident in break...
We used a GIF in an email for the first time today. We have been seeing great inbox placement recently in the high 90's. With this GIF email we saw inbox placement around 70% as well as very low responses. Has anyone run into this issue before with GIFs? Any insight is appreciated!
Brian Vass any insight you can add?Brian started the SDR program at Paycor and might be able to offer some help!
Hi Valerie, check out these two posts about how to tackle bounces and unengaged users! These were helpful with building out some cleanup campaigns in our instance. How you remove them from email is up to you. You can add them to a suppression list, mark them as invalid, or even remove from Marketo ...
Thanks for elaborating Dan, I completely understand. We are doing similar things with how we have some of our events set up with alert and task follow-up in Marketo, which is where we are seeing the extreme delays. Anywhere from a couple of hours up to a couple of days. Keep me posted if you don't m...
We've been seeing a ton of lag lately, not sure if we are also on Corona. Adding myself to this thread to follow updates.
If you can track down one of the contacts from Salesforce you can use that email address to search in Marketo. Look in the activity section of that contact to see which campaign triggered the alert.
My samples seem to be functioning correctly, were you able to get this fixed?