Eric_Stone1

Eric_Stone1

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Date Last Visited
‎07-29-2020 10:16 AM
Level 3
Joined the community 13-09-2018
Rank Icon Level 3
Marketing Automation Manager
Boston, MA
  • Re: Reclassify Out of Office soft bounce replies

    For some reason, this code didn't exist in two different Marketo instances prior to August 2019. Since that time, we've received thousands. Complicating the issue is a bounce management campaign, calling for all contacts with 3 soft bounces in 90 days to be marked email invalid. As a result of this ...

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    Ideas
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  • Re: Marketo is lagging behind

    I contacted support last week when I had a massive sync backlog because of an update across all contact and account records. I asked that our sync bandwidth be temporarily increased and was told this wasn't possible.Interestingly, we merged two integrated Marketo-SFDC instances late last year and Ma...

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    Discussions
    11669 9 2
  • Re: Compliance question

    I never got there completely, but I travelled a bumpy road to improvement. Kept asking if things were approved, followed up with those who approved, really drilling down to find out where things were - and managing expectations. It helped that I explained just how long I spent going in and editing e...

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    Discussions
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  • Re: How does Marketo decide which name record to select when multiple ...

    Not necessarily. I believe it goes by the Last Modified field. New info my sync without an entry on the activity log.

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    Discussions
    2772 1 0
  • Re: HTML Email Display in Outlook

    The code of the email does not provide any obvious cues to explain this.Is there any way to provide this? Many of us here would be happy to have a look.

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  • Re: How does Marketo decide which name record to select when multiple ...

    Marketo Support has always told me that the most recently updated record will be selected. I have never really bought this explanation, but I've heard it many, many times.

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    Discussions
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  • Re: Compliance question

    I spent years as the sole Marketo force at a private equity firm. The process I developed worked well for my situation. It placed responsibility for all approvals and compliance checks on the content creator. I wouldn't create an email or send a proof until I received finalized copy. Surely this did...

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  • Re: GDPR - Island Territories of EU Countries

    As a heads up, we get a 404 when navigating to site with the www prefix.https://marketingopendata.org works though!

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  • Re: GDPR - Island Territories of EU Countries

    No problem at all.This list could prove helpful, especially considering the first column. Not a copy and paste job, but I believe the data is there.Special member state territories and the European Union - Wikipedia

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  • Re: GDPR - Island Territories of EU Countries

    Territories are traditionally under the jurisdiction of the mother nation and thus GDPR would apply to all territories. In cases where there might be some gray area, I'd always err on the side of GDPR - I've found it best to apply the stricter rules to everyone rather than use more slack rules in so...

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    Discussions
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Public Statistics
Date Registered ‎09-13-2018 09:31 AM
Date Last Visited ‎07-29-2020 10:16 AM
Total Messages Posted 18
Likes Received 16