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Joined the community 09-04-2019
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Hey Kelly - They actually do a thorough test on the integration to be a LaunchPoint partner, but they are not continuously reevaluated.
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How are you testing your outlook? If it is a local outlook vs a litmus or email on acid, I'd make sure the settings on the outlook client aren't set to something like 75%.
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Atomatest will make sure all your sync scenarios are working - in case it a clog in just a couple of syncing campaigns. https://launchpoint.marketo.com/automaton/automaton-automate...
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