Jamie_Barclay

Jamie_Barclay · ‎12-13-2018

Is there a way to set up SMART lists in the analytics area under group reports? Thank you.

Jamie_Barclay · ‎11-29-2018

I want to set up a smart list in the Group Reports folder in the Analytics section of our instance. Is there a way to do this?

Jamie_Barclay · ‎08-29-2018

Thanks Greg. I actually pulled from Marketo into Access. All in all it's a lot of work.

Jamie_Barclay · ‎08-27-2018

We have duplicate email addresses in our database. Is there any way to pull in a smart list that dedupes- providing the counts for unique email addresses? Than youl

Jamie_Barclay · ‎08-02-2018

Hi Greg, can you elaborate on this... not quite sure what you mean. How would Outlook give a deflated reporting on click rates? In fact, you don't even know this for sure On average, you are right, but in detail and for a specific vendor, because averages can hide very disparate situations, it totally depends on your target and the kind of email clients they are using, and the kind of anti-virus they are using. It can be deflated too. You can assume that a target of large companies will be well equipped with anti-virus software and will give you an inflated number, while a target of senior B2C people using Outlook will give a deflated number.

Jamie_Barclay · ‎06-28-2018

Hi Josh, Can you expand on the solutions. Our use case is that we have events and we want to include (in the email confirmation) the ability for the add to calendar function to work across email clients. Thank you.

Jamie_Barclay · ‎06-28-2018

Is there a way to have an "add to calendar" icon/function that works with Google, Outlook, etc. - across all email clients? Thank you.

Jamie_Barclay · ‎06-07-2018

I set up a new field in our Admin area; I need to change the name. I can't seem to find out how to either edit that field name or delete it. Any ideas?

Jamie_Barclay · ‎04-12-2018

Is there a way to track download of our mobile apps in iTunes and Google – based on an email campaign? We would be appending a GA tracking code to the URL in the email. Thank you.

Jamie_Barclay · ‎04-04-2018

thanks Sanford - I was aware of this. http/s:// in the token, though, since that will make the link untracked Appreciate everyone's feedback - I still think there may be an issue. Will continue to assess.

Jamie_Barclay · ‎04-04-2018

Tom thank you for that insightful thread. Just wondering are you suggesting that the links will track better/more accurately if we use a token vs. embedding the URL in the email? Thank you

Jamie_Barclay · ‎04-04-2018

Thanks Josh, I am aware of these issues. However in terms of the anti-spam service prechecking I also ran a smart list and the number of actual people in our database that open email aligns to the open rate in the email performance report. I also know that really open rates don't reflect those that may have clicked through so open or click = true open rate. So the open rate in the reporting in my experience is underreported. I'm wondering if there's a gitch on the Marketo side that is underreporting click-to-opens. Something is off given the CTA would drive people to learn more.

Jamie_Barclay · ‎04-03-2018

Hi everyone, I've noted that in general our open rates are pretty good (almost 40%) but the click-to-open rates are hovering around 5%. This seems low especially when the CTA is to an informational website or to download a PDF that provides far more information that is included in the email. I'm wondering if this seems low (especially since the open rates are good) and/or if you have any insight you can share. Thank you

Jamie_Barclay · ‎03-20-2018

Thank you

Jamie_Barclay · ‎03-20-2018

I'm doing some research on the email addresses that were sent but not deliverer. I noticed a number of email addresses for our members with the domain 162.com and 163.com. From what I've been able to tell via limited research, these domains could potentially be fake. Because these email addresses are linked to our members, I would think they would be legitimate. Do you have any information about these domains that you can share? Thank you.

Jamie_Barclay · ‎01-05-2018

I was wondering if there is a way to isolate out specific programs in the email insight dashboard. Right now, from what I can see is that it bundles all programs together. Is there a put in say the program name - or ideally have a directory that is set up like or programs are set up so I could click to the program(s) I'm interested in getting data on? Overall I find this very pretty but cumbersome to work in - and it doesn't really give me what I'm looking for. But I'm hoping I may just not be seeing the options I'm looking for. Thank you

Jamie_Barclay · ‎12-20-2017

We have a form that needs to have the capabilities to upload a PDF. The screen shot below isn't mine, but the Profile Image would be - Upload your X (pdf) and the Browse would allow the user to browse to the PDF and then "Get Started!" would be "Submit". Any ideas on how to do this in a Marketo form?

Jamie_Barclay · ‎12-20-2017

We have an email that we want to basically attach an .oft (email prefilled template to) to link to in an email - however .oft files do not work outside of Outlook. I'm looking for a solution. Thank you.

Jamie_Barclay · ‎11-19-2017

Thanks Nicholas - just curious, does it have to do with setting up an API call?

Jamie_Barclay · ‎11-12-2017

does any one have any insight here?

Jamie_Barclay · ‎11-10-2017

But that doesn't show the time that people opened. That's what I need. Thank you

Jamie_Barclay · ‎11-10-2017

So I want to export the list of opens by time of day. There are a total of 164,557, but Marketo is exporting into Excel vs. CSV and only 20,000 are pulling in. 😞 Is there any way to get the export to export into a CSV file or to be able to pull this information in a different way? Thank you

Jamie_Barclay · ‎10-24-2017

Thanks Josh - I think I'm going with Michael's recommnedation and I've created individual lists Step 1: Send to Random Sample 25 Step 2: Send to Random Sample 33 (1/3 of 75) Step 3: Send to Random Sample 50 (1/2 of 50) Step 4: Send to all

Jamie_Barclay · ‎10-24-2017

Hi Josh, Can you explain more?

Jamie_Barclay · ‎10-24-2017

I'm testing an approach to throttle out a large mailing. I had a test group set up this way (deploying 25% over a 4 hour period) - but the last group did not send. Can anyone tell me what I've missed in my set up?

Jamie_Barclay · ‎10-20-2017

I'm looking for an easy way that would report the number of overall emails sent by year (not people sent to - just the number of emails we sent last year)? Thanks for your help.

Jamie_Barclay · ‎10-17-2017

I think the Marketo server is down. I just deployed emails and none of the links are working. However just an hour before I sent the tests and links were working. The code is correct (to our site) but the emails sent today (and previously) have links that are not functioning. This is critical!

Jamie_Barclay · ‎10-13-2017

I know I can pull a smart list to identify the # of people that clicked a certain link from an email - by date of activity, but is there a way to pull a report that would reflect date and time clicked? Thank you.

Jamie_Barclay · ‎10-04-2017

We want to reduce our database with people that we consider inactive, but we don't want to lose their actvity log history. Is there a way to do this - or even a third party option? Thank you.

Jamie_Barclay · ‎09-21-2017

I believe we have the add-on for Email Deliverability tool - but how do I access it?

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I want to create smart lists in the analytics area...

Smart list in the Analytics are of our instance

Re: Pulling in a smart list that provides unique e...

Pulling in a smart list that provides unique email...

Re: Click to open rates are low

Re: Add to calendar function that works across all...

Add to calendar function that works across all ema...

Editing or deleting fields

Tracking mobile app downloads

Re: Click to open rates are low

Re: Click to open rates are low

Re: Click to open rates are low

Click to open rates are low

Re: Are 126.com and 163.com fake email addresses?

Are 126.com and 163.com fake email addresses?

Email insights showing only specific programs

Form field that allows a PDF to be uploaded and su...

OFT file type to link to that will work outside of...

Re: Exporting the list of opens by date/time is cu...

Re: Exporting the list of opens by date/time is cu...

Re: Exporting the list of opens by date/time is cu...

Exporting the list of opens by date/time is cuttin...

Re: Throttle mailing via wait step - last 25% did ...

Re: Throttle mailing via wait step - last 25% did ...

Throttle mailing via wait step - last 25% did not ...

Is there an easy want to get a count of our email ...

Is the Marketo sever down?

Report that reflect the time (in addition to date)...

Options for archiving activity logs?

How do I access Email Deliverability tool