Edward_Masson

Edward_Masson

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Date Last Visited
yesterday
Level 10
Joined the community 05-02-2015
Rank Icon Level 10
Sr Director Global Marketing Operations
Bay Area, CA
  • solved badge Re: tokens for interesting moments- Email tab

    Yes, as Jason states, its an known issue, very upset that Marketo has not developed this, it's been way too long and not resolved. This is why I can't sell this area to Sales team. We had to redevelop all our hard work and go backwards and hard code all our email subject lines just so the content w...

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    2785 1 0
  • Re: Forms 2.0: What does "if known" mean?

    Last time I was told that that area is not custom and its going to be just First,Last name only.I think it's just email is needed, then it will populate first/last name tokens.

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    795 0 0
  • Re: Proper use of "Clicks Link in Email" trigger - please validate

    That's correct Dan.On a similar note, I remember a while back when My Tokens was launched. I used a link inside a text token for a few emails, that link would not populate in the Clicks link in email to be selected from the multiple chooser. Not sure if that's still the case now.

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    1997 0 0
  • solved badge Re: Capturing the URL itself, not URL parameters

    A couple of options i know of.You could be specific to your forms and label them so that certain forms are used for certain marketing activities. So your smart campaigns can be set up to listen to certain forms being filled out and all will be directed to the approprate landing page for follow up. i...

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    5568 0 0
  • Re: Issue copying/pasting unformatted text into email editor

    Looks like your email is not set with a defined px width and more likey has a % width. Which means that the content will determin the width and stretch out.Ask your designers to lock that down and templatize your emails so that the structure of your emails will not break when adding content.

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    826 1 0
  • Re: Where are my webhooks?

    If you dont have it in you navigation tree, then its not turned on in your instance. If your not on a certain edition of Marketo it may be a paid add on.Create a support ticket first if there is an issue.

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  • Re: Custom Account Fields on Contacts Empty

    Has your Marketo admin syncd your custom SFDC fields over from within the SFDC section in Marketo Admin?Here is where you can sync over more fields from SFDC custom objects relating to contacts.Every once in a while you need to refresh your SFDC schema in this admin area of SFDC in Marketo.

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  • solved badge Re: Creating Seperate Confirmation Emails for Multiple Form Dropdown O...

    If your stamping the record with there selected value on your form, that can be added as a choice on the flow step Send EmailAdd choice and select the field your using on your form for your multple Events, select value event A. In your default can be event B.

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  • Re: Pausing leads in engagement programs

    Pausing is the only way I'm aware of at the moment, it does sound messy when read aloud, but I guess its all part of the lead not every recieving the same content again.

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  • Re: Adjusting Open Text Field Height with Forms 2.0

    Look for Visible lines and add more rows will increase the area

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    1104 1 0
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Date Registered ‎02-05-2015 10:26 PM
Date Last Visited yesterday
Total Messages Posted 884
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