Olivia_Piper

Olivia_Piper · ‎07-12-2018

UPDATE: It looks like this error was a glitch in the system. I contacted Marketo support but they couldn't work it out, however, I left it for a couple of days and it seemed to have fixed itself.

Olivia_Piper · ‎06-05-2018

The smart list is returning leads without issue. I have used lead performance reports in this way many times but never come across this issue before. *I actually just exported the smart list and created a pivot table, it was quicker than trying to figure out what the issue is with the report. However, I would like to know what caused the error.

Olivia_Piper · ‎06-05-2018

The smartlist that I am referencing does run, so there are no errors there.

Olivia_Piper · ‎06-05-2018

Hi all, I'm trying to run lead performance report to see how many people have have an install base split by country. I have created a smart list of the people I'm looking at, put it into the smart list of the report and grouped the leads by country. However, it is coming up with an error. 'Country' is not a custom field and I have used it on other reports and it works fine. Has anyone else seen this error before?

Olivia_Piper · ‎04-05-2018

Hi all, Thanks for your replies, it's much appreciated. I think the safest way to collect these would be to use a Marketo form. We already have a preference center which we can link to so, the messaging in the email would be aimed at the user updating their profile/ preferences rather than just confirming their opt in.

Olivia_Piper · ‎04-04-2018

Hi folks, As part of our prep for GDPR we are going to run a whitelisting campaign to all those who have opted in but do not have an opt in source. I have seen a few examples already which have links to a preference center and only after the user submits the preference center form will they be considered to have confirmed their opt in. For the whitelisting campaign to be complaint does the user have to fill out a form or could we go down the route of specifically saying something like 'click here to confirm your opt in' in the email, which would then send them to a thank you page (and the data value changes would update via a smart campaign)? Also, if we did do it this way would the clicks always be tracked? Thanks

Olivia_Piper · ‎02-22-2018

Hi all, I have been looking through our email opt ins as part of our GDPR prep work and I'm seeing a lot of date/ time stamps from about 10 years ago. Will these opt ins have to be removed or renewed as part of GDPR? Is there an expiration date for the opt ins i.e 12 months after last opt in? Thanks, Olivia

Olivia_Piper · ‎02-09-2018

Hi all, We have progressive profiling on most of our forms and I would like the email permission field to sit under it. Does anyone know of a way to do this? Perhaps with scripting? At the moment it I think it looks slightly strange having it above the one additional field. I think it should be at the end of the form. Any help or advice would be appreciated. Thanks

Olivia_Piper · ‎01-17-2018

Has there been any further development with this? A scheduled clean up is about to take place but I am unable to see which campaigns will be a affected.

Olivia_Piper · ‎11-30-2017

Thank you so much Sanford Whiteman

Olivia_Piper · ‎11-28-2017

Hi all, I have built a snippet and made it dynamic based on a segmentation that I have built. I need to update the segmentation but I am unsure how this will affect the snippet? There are 2 scenarios: Update existing segmentation rules. Add a new segment (new rule) within the existing segmentation. Any help would be much appreciated.

Olivia_Piper · ‎07-11-2017

Dan Stevens I was looking into the same thing and Marketo have updated their documenation (not sure when this happened) Adding a Program to an Engagement Program Stream - Marketo Docs - Product Docs. It now says "If the engagement program calls a smart campaign within a program, people who do not meet the smart list criteria will not qualify for the smart campaign. They will move on to the next piece of content in the stream for the current cast.". So this verifies that they do not have to wait for the next cast to recieve the next piece of content within the nurture. We have also tested this and it does work. I hope this helps.

Olivia_Piper · ‎07-11-2017

Hi Janine Willis, I did use booleans within the modules, such as building a hero banner including a button with show/ hide functionality. Here is some code you could use (if you are building your email with tables): Place this in the <head> tag: <meta class="mktoBoolean" id="showheroButton" mktoname="Show Hero Button?" default="true" false_value="none" true_value="table-cell" false_value_name="NO" true_value_name="YES" /> For the button, create a table within the main table of the module. Place the following in the surrounding <td> of the button table: style="display:${showheroButton}" You will also need to use the following CSS: .none, .none table { mso-hide: all;} This ensures that Outlook will hide the table correctly. I hope this helps!

Olivia_Piper · ‎03-29-2017

Well, imagine no more. We are doing a system wide audit, amongst other data audit tasks, for any leads that have had activity within a certain timeframe. I am excluding anyone that was just sent an email and any email opens because, yes, they are not worth including. You may feel that this is a ridiculous exercise but there is method in the madness.

Olivia_Piper · ‎03-28-2017

Thanks Davraj. That is what I thought and I have already made the list with each filter and used the "ANY" logic. I was just hoping that there was a specific field that I could use to filter on.

Olivia_Piper · ‎03-28-2017

I am looking to pull a list of people who have performed an activity in the past 30 days for example filled in a form, visited web page, clicked link in email, ect. I've put in filters such as Visited Web Page > Web Page is any > in past 30 days ect. But am I right in thinking that there isn't one specific filter for "Activiy Logged > in past 30 days"? Or is there another filter that would give me the same results? Thanks.

Olivia_Piper · ‎02-17-2017

Great post Emily!

Olivia_Piper · ‎02-03-2017

I also think an easier way to keep track of the forms would be to include the form ID in the name of the actual form in Marketo. I think I will add this to our naming convention.

Olivia_Piper · ‎02-03-2017

Hi Beth, Thank you so much, that is exactly what I was looking for! I came across that page a few years ago but for the life of me I couldn't remember what it was called! Thanks again Olivia

Olivia_Piper · ‎02-02-2017

Hi all, Can someone tell me if there is a list or something that outlines all of the things that integrate/ work with Marketo eg webex, ON24 ....... I'm sure I came across a list a few years ago but I can't remember where it is! Thanks

Olivia_Piper · ‎01-23-2017

Hi Greg, The code for the buttons is here: <div>  <a href=" http://lenovodcgunleashed.com/offers " style="font-size: 18px; font-family:'Gotham-bold','Gotham',Arial,sans-serif; font-weight: bold; color: #ffffff; text-decoration: none; display: inline-block; background-color:#333333;border-radius:3px;color:#ffffff;display:inline-block;font-family:sans-serif;font-size:18px;font-weight:bold;line-height:40px;text-align:center;text-decoration:none;width:148px;-webkit-text-size-adjust:none;">Special Offers</a>  </div> Thanks

Olivia_Piper · ‎01-23-2017

Hi all, I'm using "bulletproof" buttons (Bulletproof email buttons | Campaign Monitor ) in my emails so that they render correctly in Outlook, however, I've noticed that when sent to Outlook the buttons don't have any tracking. I thinks it's because I'm using if mso code. I would put the tracking in manually to each <a> tag but I'm not sure what to put in? How can I manually add the tracking for each url?

Olivia_Piper · ‎10-21-2016

Just a quick update, I ended up using modules instead of Booleans. So much easier!

Olivia_Piper · ‎10-21-2016

Thank you Nicholas Manojlovic for your input. With a bit of playing around I've managed to solve the issue. Here's what I did to make it work. First, if the email is built in table form (which most emails are) to hide the section you have to put the id reference, ${idname}, in the table of your content section eg. <table class="${showWebinarMainText}" width="600" cellspacing="0" cellpadding="0" border="0" align="center">. <div> tags do not work for the email template, when I tried Marketo stripped them all out. One other thing that I came across is that you can hide the section and it renders in most email clients, however, good old Outlook doesn't hide it. So here is the work around. Code the css with mso-hide for the false_value: .hide { display: none; mso-hide: all; } .show { display: block; } Then add it to your mktoBoolean: <meta class="mktoBoolean" id="showWebinarMainText" mktoname="Show Webinar Main Text?" default="true" false_value="hide" true_value="show" false_value_name="NO" true_value_name="YES" /> Then reference this in your table using class=: <table class="${showWebinarMainText}" width="600" cellspacing="0" cellpadding="0" border="0" align="center"> I've never used modules before but looking into it that's what I need! I'm not sure how to use them though. Could you give me an example of how I might code a container and a module into my email template? Many thanks!

Olivia_Piper · ‎10-19-2016

Thanks to you both for your reply. Jim, Thanks for putting this in, however, I understand how to do that bit which is documented on the email syntax page, but what I'm asking is where/ how do I reference the id in the template. For example do I reference it in CSS e.g  <head> meta class="mktoBoolean" id="showWebinarSection1" mktoName="Show Webinar Sec. 1?" default="true" false_value="none" true_value="block" false_value_name="Hide" true_value_name="Show"> <style> .showWebinarSection1 { display:${showWebinarSection1} } </style> </head> <body> <div class="showWebinarSection1">Some Text </div> </body>  OR  <body> <div style="display:${showWebinarSection1}">Some Text</div> </div>  Do I have to use containers like in landing pages or can I use a <table>, <tr> or <td> tags or do I have to create modules? I agree with you Nicholas, this is not documented anywhere and it should be. There aren't even any discussions on the subject. I'm guessing the reason is that most companies haven't haven't delved too deep into creating full on guided email templates yet as the email editor 2.0 is still quite new.

Olivia_Piper · ‎10-18-2016

Hi everyone, Can someone show me an example of how to reference a mktoBoolean id in an email template? I understand the use of ${idname} and I've tried using it how you would in a landing page template but I can't get it to work? I've coded my email using CSS rather than in table form, is that my problem? Any help would be appreciated. Thanks

Olivia_Piper · ‎09-08-2016

Managed to fix the issue by closing down the browser and then going back into it! Oh the simple things!

Olivia_Piper · ‎09-08-2016

Hi everyone, I'm trying to add a tracking pixel to an email but when I want to send a test or approve the email I'm getting an error: Parse Template call failed (with the whole email code) . All I'm adding is the image for the pixel (I haven't touched anything else) and I've tried adding it in the HTML & by using the insert image button in the editor. Is this a system error or is it something I'm doing? Any help is much appreciated! Thanks.

Olivia_Piper · ‎06-22-2016

Hi guys quick question. I can't remember if when I change the member status of a lead to "not in program" (and the program is synced with a SFDC campaign) will it remove it from the SFDC campaign as well? Many thanks!

Olivia_Piper · ‎06-13-2016

Hi Christina, I can't think of any real downsides to sending your internal newsletter through Marketo. The definite pros are that you can send in bulk, have a template so you just have to change out the content each time, you can schedule the send in advance (so you don't forget) and it's somewhere to store previous copies of the newsletter. Also It shouldn't affect anything in Salesforce either. I hope this helps

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