Thanks! Excited to take a closer look at this. ... View more

Thanks, Sanford Whiteman! I'm new to this, but want to see if I can figure it out. I have been reading the Marketo/Salesforce webhook and API documentation and trying to poke around github and the interwebz for examples of something similar. Any chance you have seen or built something with a similar structure that I you recommend I look at to help wrap my brain around this? Or, any tips on where to look? Any suggestions would be absolutely appreciated! ... View more

Hi Delwin Ng ! I am successfully using a campaign like this to resubscribe people. Thanks to you (and Marketo Support) for sharing this tip! Now, I'm curious about managing more granular email preferences across duplicate records, since our current data management strategy requires some intentional duplicates. I know the durable unsubscribes process can find duplicate records and push updates from one record to the rest. But I haven't seen a way to do that for any attribute except the "unsubscribe" attribute. Is there a way have changes to an email subscription attribute automatically populate across duplicate records? For example, if a user goes into my preference center and subscribes to my "Inbox0IsALie" email series, I'd like to have the "Subscription - Inbox0IsALie" attribute updated across any other duplicate records. Is that possible? Thanks! ... View more

Hi Vlada! Did you get this solved? I had the same issue, and Marketo Support built me a solution like the one Delwin suggested above. I also saw "Unsubscribe Reason=blank" when I went to the person and viewed the "Info" section, but I was able to see Unsubscribe Reason values when I went to the "activity log" and clicked individual activities. I think it may just live at the activity level instead of the person level. Hope that helps! ... View more