About Kaye_McClendon

Kaye_McClendon · ‎08-19-2020

Okay, I will just leave the rest of the code alone so I don't break anything. Thank you so much for your help on this. You saved the day again!

Kaye_McClendon · ‎08-18-2020

Oops! Sorry, here it is.

Kaye_McClendon · ‎08-18-2020

Thank you for the script. I've pasted it near the bottom of my guided template. See screenshot. Can I still need to keep lines 1204-1215 above it? That part was included in Marketo's starter guided template that I used as a starting point for my custom template.

Kaye_McClendon · ‎08-18-2020

Hi Sanford, I added the Email Address field as a hidden field on the form using the default value "{{lead.Email Address}}" yesterday. It still created a new record with the literal string "{{lead.Email Address}}" in the email field. Below is a screenshot of the new record in the database. Am I setting the token wrong? I am using an embedded form, by the way. I don't know if that makes a difference.

Kaye_McClendon · ‎08-17-2020

I have a PURL site: https://discover.uindy.edu/junior/KayeMcclendon Whenever I submit the form (right side of page), it updates a different record: https://discover.uindy.edu/junior/X2YGTU-1 I do not collect the email address on the form or have any other parameters in the URL. I'm using an embedded form and I dynamically insert it using a token. I did clear my cache this morning, which might have caused the problem. What do I do to force the form to update only the record based on the Marketo Unique Name "KayeMcclendon"?

Kaye_McClendon · ‎08-17-2020

Hi, I'm revisiting this issue because I've been running into the same issue again. It was working fine for several weeks. However, we recently switched our domain from HTTP to HTTPS. Now, I am having the initial issue that I had when I first posted about this. I've got this URL on my Chrome in Incognito mode: https://discover.uindy.edu/junior/KayeMcclendon It's displaying my name correctly in the header. However, when I fill out the form on the right side, my form values are going to a new record: https://discover.uindy.edu/junior/ACMEBEW-1 I've tried using different browsers Firefox, Safari, and Chrome, but it's still not updating the correct record that corresponds to the correct Marketo Unique Name. Any suggestions?

Kaye_McClendon · ‎06-26-2020

Thanks so much!

Kaye_McClendon · ‎06-18-2020

By the way, just curious... if I didn't want the 2 decimal places to appear in the format, how would I modify the script?

Kaye_McClendon · ‎06-18-2020

Thanks, Sanford!

Kaye_McClendon · ‎06-17-2020

Thanks. I tried reading the documentation for the JS library, but it's a bit over my head. We don't have a developer on staff. Is there any other way I can format the value in Marketo so it allows dollar sign and comma?

Kaye_McClendon · ‎06-17-2020

Hi, I'm trying to display a currency amount on a landing page using a token. The field value currently looks like 15000, but I'd like it to display $15,000 on the landing page with the current symbol and comma. Is there anyway to auto-format the token? If not, is there another option I can try to achieve my goal? Thanks.

Kaye_McClendon · ‎06-08-2020

It worked, thanks!

Kaye_McClendon · ‎06-08-2020

Hi, I have a PURL site with a form that contains 3 textboxes. I'd like to display the individual textboxes based on a user's record. For example, the 3 fields are... Student Mobile Phone (I only want to display this textbox if the user's student mobile phone field is blank) Parent Mobile Phone (I only want to display this textbox if the user's parent mobile phone field is blank) Parent Email (I only want to display this textbox if the user's parent email field is blank) Is there anyway to do this?

Kaye_McClendon · ‎05-27-2020

I see. Okay, thanks for your help!

Kaye_McClendon · ‎05-26-2020

Okay, so you're saying if I rename the old version to /junior-old, for example, and choose "Throw away http://discover.uindy.edu/junior.html, (See screenshot below) it doesn't delete that URL permanently? I can still reuse /junior to name the new page?

Kaye_McClendon · ‎05-21-2020

Okay. The reason why I would need a redirect is because I have to make significant changes to a PURL site that's already live (example: discover.uindy.edu/junior/KayeMcClendon). Instead of messing with the current page, I'd like to clone the page and make changes there and test it (example: discover.uindy.edu/junior2/KayeMcClendon). However, after everything looks good, I still want to be able to use the original PURL link because that's what we put on thousands of emails. So, I thought I'd create a redirect from discover.uindy.edu/junior/KayeMcClendon to discover.uindy.edu/junior2/KayeMcClendon. Is there another way you would suggest?

Kaye_McClendon · ‎05-21-2020

I know we can create redirect rules using these steps: https://docs.marketo.com/display/public/DOCS/Redirect+a+URL+Path However, what if I want to redirect a PURL? Can I use tokens in the redirect path so it uses the users' unique name or unique ID in the path?

Kaye_McClendon · ‎05-20-2020

Thousands of students are assigned to an specific admissions counselor. However, that counselor has left and we know how to reassign all of those students to a new counselor. What's the easiest way to search and replace a value in the Marketo database?

Kaye_McClendon · ‎02-19-2020

Actually, I'm still using your PURL fix because that's the only way I can get the correct person's token/name to display in regular browser mode. The thing is when person A's PURL is opened and I submit the form, it updates their record correctly. However, when I open person B's PURL on the same device and same browser, it updates person A's record instead of person B's record. W hat if two siblings (twins) open their PURLs and fill out the form on the same home computer and browser, they will encounter the same problem? I really wish Marketo had a solution to prevent this. Most people probably won't be opening links via Incognito mode, so I try not to use Incognito when testing because it'll give me a false positive result.

Kaye_McClendon · ‎02-17-2020

This is very weird. It looks like sometimes the forms work, and sometimes they don't work. It's very unpredictable. By the way, both forms are embedded via token. Could that be a problem?? I removed the {{lead.Email Address}} hidden field since that wasn't working. I unapproved the Junior page and re-approved it. I cleared my cookies in Chrome. When I fill out the form on this PURL: http://discover.uindy.edu/junior/KayeMcclendon, it works fine now. However, the first few times I did that, it didn't work, so I don't know why it suddenly works now. Then, when I open another tab in Chrome and fill out the form for this PURL: http://discover.uindy.edu/junior/JasonMcclendon and it applied the form responses to this PURL instead: http://discover.uindy.edu/junior/KayeMcclendon I can't understand why this is happening. We're going to email PURLs to thousands of students and I'd like their responses to apply to their record only. I'm not confident it will work correctly if I'm getting such weird results for my test users. I'm not sure if this is relevant to the issue, but here's a screenshot of the Chrome console whenever I load the page. Would this is causing the problem?

Kaye_McClendon · ‎02-17-2020

I added {{lead.Email Address}} as the default (see screenshot), and opened a different PURL link http://discover.uindy.edu/junior/JasonMcclendon. However, it placed my form submission under a different record that was created a few days ago (see screenshot), and it didn't actually insert the correct email. It literally posted it as I typed it "{{lead.Email Address}}".

Kaye_McClendon · ‎02-15-2020

Okay, I've added the hidden field. I left the default value as "null". I cleared my browser's cache and tried submitting the form again. It's now updating one of the new records it created from yesterday. See the screenshot for notes.

Kaye_McClendon · ‎02-14-2020

I just wanted to post the final correct code because I didn't see it anywhere. The fixSession() line needs to the have the <script> tags around it. <script id="teknklFormsPlus-base-1.0.3" src="//cdpn-js.figureone.com/teknkl-formsplus-1.0.3.min.js"> </script> <script id="teknklFormsPlus-purl-1.0.0" src="//cdpn-js.figureone.com/teknkl-formsplus-purl-1.0.0.min.js"> </script> <script>FormsPlus.pURL.fixSession();</script>

Kaye_McClendon · ‎02-14-2020

http://discover.uindy.edu/junior/KayeMcclendon By default, there's general intro text to the left of the form. After you choose a major and submit the form, and go back to the PURL page, the intro text is should change to be more relevant to the major you selected, and a new form will display. But it's stuck on the default content because the user's record did not actually get updated.

Kaye_McClendon · ‎02-14-2020

No, I'm updating their Major, Phone, and Parent Email. When I look at the activity log for the associated user, it doesn't show they've filled out the form and it didn't update their record. By the way, the PURL page I'm testing is using your PURL fix from this article: https://blog.teknkl.com/fixing-marketo-purls/?marketo-nation I don't think that's the issue, but it should know which user record to update based on the PURL, right? The PURL includes their Marketo Unique Name.

Kaye_McClendon · ‎02-14-2020

Hi, I have a PURL website that has dynamic content based on the known user (their name is in the URL). On page load, it recognizes the correct user because it has their name on top banner (via tokens). The problem I'm having is that when I fill out the form, it is creating a new record in the database, instead of updating the known user's record. How do I resolve this?

Kaye_McClendon · ‎02-14-2020

Nevermind. I found the fix for the FormsPlus.pURL.fixSession(); issue from the very bottom comment in your full article: https://blog.teknkl.com/fixing-marketo-purls/?marketo-nation I realized it need <script></script> tags around that one-liner. DUH! Thank you for your help!

Kaye_McClendon · ‎02-14-2020

Thanks for your feedback. I pasted this code in my Junior Template from your article. It kinda fixed it, but not really. Two things... 1. On my computer, I see my personalized landing page now. However, at the top of the page, this code is now visible: FormsPlus.pURL.fixSession(); 2. When my co-worker put my same PURL on her computer, she does not see my personalized landing page. It shows the default content. However, she can also see this piece of code visible at the top of the page: FormsPlus.pURL.fixSession(); 3. If I type in a different PURL (someone else's name), it still displays my own personalized content. 😕 So, I'm not sure it actually worked. One thing I did notice is when I right click anywhere on the page and go to the INSPECT panel, I see an error in the Console: Uncaught ReferenceError: MktoForms2 is not defined Could this be causing an issue?

Kaye_McClendon · ‎02-13-2020

Can you please walk me through how to move my thread? I went to "EDIT", but didn't see an option to change the category or space. Thanks.

Kaye_McClendon · ‎02-13-2020

Thanks for your feedback. I pasted this code in my Junior Template from your article. It kinda fixed it, but not really. Two things... 1. On my computer, I see my personalized landing page now. However, at the top of the page, this code is now visible: FormsPlus.pURL.fixSession(); 2. When my co-worker put my same PURL on her computer, she does not see my personalized landing page. It shows the default content. However, she can also see this piece of code visible at the top of the page: FormsPlus.pURL.fixSession(); 3. If I type in a different PURL (someone else's name), it still displays my own personalized content. 😕 So, I'm not sure it actually worked. One thing I did notice is when I right click anywhere on the page and go to the INSPECT panel, I see an error in the Console: Uncaught ReferenceError: MktoForms2 is not defined Could this be causing an issue?

Online Status	Offline
Date Last Visited	‎08-19-2020 08:37 AM

Date Registered	‎08-20-2019 01:08 PM
Date Last Visited	‎08-19-2020 08:37 AM
Total Messages Posted	40

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