Stephanie_Berr2
Level 2
Raleigh, NC
Marketing Automation Manager
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05-15-2020
04:02 PM
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Solution
05-15-2020
12:12 PM
We sent out a newsletter to our customer base the other week (screenshot below). A customer of our responded to the email and their response did some strange things to the formatting.
It removed any of the images we had in the email (which I'm okay with), but it also revealed a button that was toggled off before send but what somehow revealed when they replied to the email (screenshot below). I tried to run a test of this myself and was not able to duplicate the error.
Has anyone ever seen this before or understand why it would be happening?
Original Email Email After Customer Responded
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04-29-2020
02:57 PM
Thank you @SanfordWhiteman . Now if I want to throw in a variable from a hidden field in the form between the thank you page url and before the appended values? www.example/meeting/hiddenfield?name=first%20last&email=john@email.com
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04-29-2020
12:41 PM
@SanfordWhiteman I feel like you're the one who can help me answer this.
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04-29-2020
12:38 PM
I have a form that I'm looking to send to a calendar scheduling tool after the form is submitted. I want to pass the information they submitted in the form through the URL but cannot figure out how to get these variables into the query string for the thank you page url. Thank you page URL: www.example.com/meeting Desired thank you page + query string: www.example/meeting?name=first%20last&email=john@email.com
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03-25-2020
08:36 AM
@Michael_Florin2 Someone else at Marketo support took over my ticket and was able to find the issue yesterday...
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03-23-2020
09:18 AM
@Michael_Florin2 Turns out something funky is going on with my Marketo server this morning and even though I was deleting the transition filters it wasn't saving those changes. Got that figured out now. None of the leads on the list are set to unsubscribed.
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03-23-2020
08:55 AM
@Michael_Florin2 I looked in the activity history of these leads, they haven't hit the communication limit. The leads do show that the email from stream 1 was sent to them in the test, but that email never made it's way through to the inbox (spam or otherwise). I like your idea about the transition rules, so I've created a separate campaign to manage that action. However, I'm not able to clear out what I have currently in the transition rules in the stream. Is there a trick to remove these now that I'm missing?
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03-23-2020
08:33 AM
@Oz_Platero Screenshot #6 is actually for the second email in the stream. On the schedule tab this is currently showing that it will affect 0 leads. But if I look at the first email in the stream, it also shows that it's set to affect 0 leads, even though there are 5 test leads in the engagement program waiting to receive that first email.
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03-23-2020
08:30 AM
@Cory_Gabor1 yes, the five members of the engagement program are in the static seed list.
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03-19-2020
11:42 AM
But that's what I don't get. I don't have anyone in the email program. I do have folks in the engagement program waiting to be cast to, but the emails just aren't sending. 0 people in Email Program 5 people in Engagement Program
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03-19-2020
07:25 AM
I know engagement programs can get complicated but I've done a few of them in Marketo and have some active now, but this latest engagement program I built, I can't get it to actually cast the emails and I can't figure out why. Marketo support mentioned that contacts who are members of the nested programs won't get casts, but I don't have any members in my nested programs, so that's not the answer. Can anyone help? 01-Stream 02-Stream On 03-Stream 2 Transition 04-Stream 2 Transition Detail 05-Email 1 Program Sent Smart List 06-Email 1 Program Sent Flow 07-Email 2 Program Sent Smart List 08-Email 2 Program Sent Flow 09-Add to Nurture Campaign
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02-19-2020
10:00 AM
My company is trying to sunset their old automation system, Drip, and we're migrating all living programs into Marketo. However, Drip has functionality built in to its platform that connects to our Wordpress blog and allows us to publish a pop-up prompting folks to download the relevant content. We can specify which blog pages should get the various pieces of content. I'm trying to find a manageable way to continue doing this in Marketo. I would prefer not to have to manually go into each post and set up the artwork/form/path/etc. Can anyone recommend a way they solved this problem in their Marketo instance or what tool/integration they are using with their Wordpress site to do something similar?
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02-07-2020
08:20 AM
Thank you @Harish_Gupta6. That did the trick!
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02-06-2020
03:24 PM
@SanfordWhiteman Removing that jibberish text from the CSS I'm not able to get a checkbox to appear in the form at all now. Is there something I need to put in that content line of the CSS? https://go.taxjar.com/YYYY-WR-Web-Request_LP.html
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02-06-2020
02:31 PM
Once again @SanfordWhiteman you save the day! Thank you!
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02-06-2020
10:19 AM
Not sure why this is, but when you select a checkbox on our form, instead of a checkmark, a string of nonsense text appears instead of a checkmark. Sample page: https://go.taxjar.com/2020-WR-ServicePartner-SalesTaxSuccess_LP-01-Request.html
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10-21-2019
02:03 PM
Erik Heldebro Thank you for sharing this. It's been amazingly helpful. Just wanted you to know that the blog version that you have published (Custom and variable cadence in Marketo - Debros ) is missing the screenshot for the 01-Sent Day 3 Email>Smart List so some of this gets lost in translation when reading that version.
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| Date Registered | 10-10-2019 07:25 AM |
| Date Last Visited | 05-15-2020 04:02 PM |
| Total Messages Posted | 17 |
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