Rachel_Wienckos

Rachel_Wienckos
Level 1
Seattle
Sales & Marketing Operations Manager
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Date Last Visited
‎05-25-2021 06:44 PM

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Missing a sales owner in Marketo from Dynamics

by Level 1 in Product Discussions
‎01-28-2021 10:37 AM
‎01-28-2021 10:37 AM
I have a new sales rep that was added in Microsoft Dynamics about a month ago. They are the owner of many contact records. The old sales rep (sales owner) is still showing on the records within Marketo, even though the new rep is the sales owner on the records in Dynamics. The new sales owner name isn't even showing up as a dropdown in Marketo anywhere. Does anyone know why this might be happening? Other records seem to be updating appropriately. ... View more

Cannot contact support

by Level 1 in Product Discussions
‎01-27-2021 01:17 PM
‎01-27-2021 01:17 PM
Is anyone having trouble contacting support? I am unable to log cases, the phone numbers go to Marketo then say 'an error occurred,' and I've tried contacting every support email. I have been trying for weeks with zero response. Any recommendations? I've had a Marketo account since 2017. ... View more
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Date Registered ‎11-03-2017 02:34 PM
Date Last Visited ‎05-25-2021 06:44 PM
Total Messages Posted 2
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