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Hi Elizaveta,Marketo has confirmed that what I am experiencing is indeed a bug. For me, it is happening on brand-new campaigns (created from scratch, not cloned) with advanced wait steps that have a "Must end M-F" requirement.However, I am still waiting for a fix. The last update I received was 5 da...
Thank you! I'll pass this along to the dev and hope we can come up with a solution.
Thanks, Kenny! That is helpful. I'll let the dev know, and I may be back with more questions.
We just launched a new email preference center, but we are running into an issue where the form does not load on the page unless the lead hitting it is cookied. Wondering if anyone else has had this problem or has any recommendations on how to fix. You can check it out here: www1.articulate.com/emai...
Thanks for your response, David. The campaign isn't complex at all, and has just two steps: wait 1 minute, wait must end Mon-Fri at 4 pm ETsend emailNow it is the campaign is triggered by being requested by another campaign that has a 4 hour wait step, but that shouldn't really matter. Today, I sent...
Thanks, Justin. I thought I was going nuts. Glad others understand it the way I do
Thanks for confirming, Josh. I guess I'll have to push a little harder on support to get a fix. Bummer because these are all brand-spanking new nurture campaigns that we are set to go live with this week and we'll have to go live without them working as intended.
Thanks, Dory. That's what I'd expect, too, but that's not what's happening. I'm thinking there is a bug and they don't want to own it.
We have a handful of smart campaigns that have a wait step duration: wait 1 min, wait must end Mon-Fri at 4 pm ET. The next step is to send an email. We are doing this, obviously, because we do not want these emails to go out over the weekend.This past weekend, it seems that the wait step completely...
Thanks, Devraj. I know that I can set a specific time, but I wasn't sure what would happen if I left option that blank. I appreciate your response.