Jessica_Biblis

Hi Melissa,We met with a Marketo deliverability expert yesterday and got some more insight. While overall our delivery rates are great, there are so specific problem domains in which our delivery rates were very poor. We're taking some measures to exclude those domains from our mailings. Marketo's t...

Hi Robb,Our deliverability rates are good, generally no less than 97%. Non-nurture emails have taken a hit, but not nearly as dramatic as our trial nurture. Anecdotally, I sent some sample emails to my test account, simply to QA the email itself, and all three went to my junk. Today, a colleague sig...

After some testing -- when using a program within the engagement program, if a lead has reached its communication limit, the lead will not be sent the email, and on the next cast, that email will be skipped and the lead will get the next piece of content. Which is a bummer for me

Thanks, Dan. I tried finding the answer in other threads, but came up fruitless as well. Your explanation is very helpful and gives me a better understanding of how programs work nestled in EPs. I'll test it out to see what happens!Since you have lots of experience with programs in EPs, I'd love to ...

Thanks for quick response.Jessica

Hey Axel,If your 8 min wait step is an advanced wait step (i.e. must end Mon-Fri and/or at specific time), then you are probably experiencing the same bug as I am. Good luck in getting it resolved!