Ann_Latham

Level 2

Joined the community 03-04-2017

Level 2

Santa Clara, CA

Badges

Accepted Solutions

View leaderboards

Filter by user contributions

Re: Campaign Queue is backing up and not processing

by Ann_Latham in Product Discussions 04-09-2019
Latest Post 04-09-2019 by Ann_Latham

I've been trying to get support help, but only one initial replay and that's it. I've escalated to the manager 3 times and no response. I've tried turning on and off triggers and t...
0

0

2735
Re: Campaign Queue is backing up and not processing

by Ann_Latham in Product Discussions 04-04-2019
Latest Post

Dozens of my campaigns have been stuck for days. I submitted a case on Monday and nothing has happened. Very frustrating!
0

2

2735
Emails not sending today - is there an issue?

by Ann_Latham in Product Discussions 01-03-2018
Latest Post 01-04-2018 by Keith_Nyberg2

I sent a few hundred emails using a smart list filter this morning. 1.5 hours later, all are still showing in "pending" status. As a test, I chose one person and manually sent an e...
0

3

2271
Re: Statement On Marketo.com Access Issues

by Ann_Latham in Support Blogs 07-27-2017
Latest Post 07-27-2017 by Ann_Latham

Nikki,I removed MSI components from all my pages, and performance is better but not yet back to normal. I'll test again tomorrow.Per Tim's message above, I'll have our webmaster ch...
1

0

2193
Re: Zoom for Marketo

by Ann_Latham in Product Discussions 07-27-2017
Latest Post

I haven't used the join URL for emails, because I use Zoom to send out the confirmation and reminder emails. I wasn't sure of the other fields that I would need, and didn't want to...
2

2

6976
Re: Statement On Marketo.com Access Issues

by Ann_Latham in Support Blogs 07-26-2017
Latest Post 07-26-2017 by Ann_Latham

We are seeing extremely slow performance, more than 10 seconds in some cases, to open a lead or contact in Salesforce. I suspect that it's the visualforce MSI widgets on the lead, ...
0

0

2193
Re: Zoom for Marketo

by Ann_Latham in Product Discussions 05-04-2017
Latest Post

I set up a new REST service. What I found was that the directions were pretty good, until the section about setting up the webhook. Zoom instructs you to use the API Key and Secret...
1

4

6976
Re: Zoom for Marketo

by Ann_Latham in Product Discussions 04-29-2017
Latest Post

I just set up the Zoom integration today, followed the directions from the same August 16 document that you referenced, and can't get the webhook to work. I assumed that the API Ke...
0

6

6976