Ann_Latham

Ann_Latham

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Date Last Visited
‎01-28-2020 02:05 AM
Level 2
Joined the community 03-04-2017
Rank Icon Level 2
Santa Clara, CA
  • Re: Campaign Queue is backing up and not processing

    I've been trying to get support help, but only one initial replay and that's it. I've escalated to the manager 3 times and no response. I've tried turning on and off triggers and that doesn't help. One lead took 24 hours to fire an interesting moment. It's I'll escalate to P1 and see if that helps.

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  • Re: Campaign Queue is backing up and not processing

    Dozens of my campaigns have been stuck for days. I submitted a case on Monday and nothing has happened. Very frustrating!

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  • Emails not sending today - is there an issue?

    I sent a few hundred emails using a smart list filter this morning. 1.5 hours later, all are still showing in "pending" status. As a test, I chose one person and manually sent an email to this record. I got the same result. It is now several minutes and no email send.Is there something wrong wi...

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  • Re: Statement On Marketo.com Access Issues

    Nikki,I removed MSI components from all my pages, and performance is better but not yet back to normal. I'll test again tomorrow.Per Tim's message above, I'll have our webmaster check embedded forms. Fortunately, they are only on 1 or 2 webpages.Ann

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  • Re: Zoom for Marketo

    I haven't used the join URL for emails, because I use Zoom to send out the confirmation and reminder emails. I wasn't sure of the other fields that I would need, and didn't want to bother with making multiple calendar links. However, I do know that the join URL is working correctly. When the webhoo...

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  • Re: Statement On Marketo.com Access Issues

    We are seeing extremely slow performance, more than 10 seconds in some cases, to open a lead or contact in Salesforce. I suspect that it's the visualforce MSI widgets on the lead, contact, and account records. Tasks and campaigns records are fine, perhaps because there are no VF widgets containing...

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  • Re: Zoom for Marketo

    I set up a new REST service. What I found was that the directions were pretty good, until the section about setting up the webhook. Zoom instructs you to use the API Key and Secret, but there was no reference to these before. They omitted the required step of turning on the API integration in Zoo...

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  • Re: Zoom for Marketo

    I just set up the Zoom integration today, followed the directions from the same August 16 document that you referenced, and can't get the webhook to work. I assumed that the API Key was the Client ID from the Zoom Launchpoint service that I created. I tested the URL from the webhook used the Client...

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Public Statistics
Date Registered ‎04-03-2017 02:40 PM
Date Last Visited ‎01-28-2020 02:05 AM
Total Messages Posted 8
Likes Received 4
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