Nathan_Youmans

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Joined the community 03-10-2017

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Re: How can I update the Original Referrer field?

by Nathan_Youmans 05-31-2019

This is the error message we are getting: "An invalid XML character (Unicode: 0xb) was found in the element content of the document."The link in the Original Referrer field has a space in it when we look at the field on the lead record but in the sync error details it shows "" where the space is. ...

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2675 0 1
How can I update the Original Referrer field?

by Nathan_Youmans 05-31-2019

How can I update a Marketo system field, specifically, Original Referrer? We had this field populate with a broken link that is now breaking the sync between this lead and SFDC. We have tried to update the field with a list upload and data value change but to no avail.

Discussions

2769 0 3
Campaign Failure - Smart List is taking too long to calculate

by Nathan_Youmans 10-18-2018

Hey everybody,We are having an issue this week where it seems at random we are having both batch campaigns and ongoing trigger campaigns fail with the reason of "Smart List list is taking too long to calculate." Some of these campaigns are fairly simple with just a few filters in the Smart List whil...

Discussions

2182 2 2
Re: Text version of draft email not editable

by Nathan_Youmans 04-12-2018

Got a support ticket open as well and it has been escalated up a few times. Been happening to us for about 3-4 weeks now and our only solution is to refresh the email while we are editing it to be able to edit the text version after editing the HTML version. Did get on the phone with support and sho...

Discussions

1336 0 0
Re: Can you set a maximum number for how many leads can go through an ...

by Nathan_Youmans 01-04-2018

Hey Keith - are you sure the smart campaign limit will also apply to an email send program? If so, you'd have to make that change at the master admin level for every email send program that would exceed that limit. That is my question, is there a different place at the admin level to restrict the # ...

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4660 0 2
Re: Can you set a maximum number for how many leads can go through an ...

by Nathan_Youmans 01-04-2018

Got it. So there is no functionality similar to the "Smart Campaign Restrictions" limit to abort a smart campaign but for the email send programs. Correct?

Discussions

4660 0 1
Can you set a maximum number for how many leads can go through an emai...

by Nathan_Youmans 01-04-2018

Can you set up a limit for how many leads can run through an email send program? Not a smart campaign but a mailbox email send. This would be to restrict users from accidentally sending to large numbers.

Discussions

5473 0 8

Email Marketing