Mel_Dadoly

Hi Mabel,You can run your leads through a smart campaign that changes the score to zero like this:If you have a large database, I would recommend running the campaign overnight or over the weekend so the processing of this campaign doesn't interfere with the day to day activity in your instance.

Hey Tim,You are correct, using NULL in the flow step will take care of it. Leaving the flow step blank or using null won't work as needed.

Hi Anu,Open rates are unique as we only track the first open activity for an email. Any subsequent email opens are not tracked or recorded in Marketo.

Hi Sammy,The only thing that could be retained is if the lead was unsubscribed or not due to the durable unsubscribe feature:Durable Unsubscribe - Marketo Docs - Product Docs Other than that, it will behave like a new lead in your database.

Hi Mike,If you do not want to use form prefill there are a few ways to disable it.You can disable form fill on a field by field basis in the form editor. Additionally you can disable it on the landing page or global level:Edit Landing Page Settings - Marketo Docs - Product Docs​Disable Prefill for a...

Hi all,Marketo does automatically adjust for daylight savings time.

I agree with John! I run across a use for this functionality at least a couple of times a week. This would be an invaluable addition.

Hi Lindsay,If you use a server side form post, you can log a form fill activity in Marketo because this posts to a Marketo form (this allows you to continue to use the non-Marketo form). This blog post from our dev blog has more details on that:http://developers.marketo.com/blog/server-side-form-pos...

Hi Rachel,The logic you have is what you want. For example, if they have been emailed 5 times and haven't opened a single one, they will qualify. If they opened one of those emails they would not qualify.

Hi Gerard,Are you comparing a report and a smart list? The report will show you all of the open activities logged within a timeframe - for example, if a lead received and opened an email more than once you'll see the additional opens reflected in the report. (This assumes that the email was sent to ...