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We're working with AdRoll right now, too, and trying to set-up some reports to see who exactly is converting on our ads and how they are. I'm really struggling to create any kind of meaningful report, so let me know if you were able to discover any tricks in your implementation.
I ran into this same issue late last week and just opened a Support ticket to see if there is something happening on the Marketo end. I'll let you know if I am able to discover a resolution.
Kiersti Esparza The session at Summit was great! During one of the email deliverability sessions, you mentioned you had a blog on setting up pre-header text via a snippet. Can you point me in the right direction to find that?