John_Loveridge

It works! Thanks so much for all of your help. I learned a lot!

Hi Chris,Yeah, I was talking to my coworker and told her it probably didn't work because of something I omitted to you. This makes sense and I'm going to test it out. Also, I'm a dummy and turned off the qualification rule to test the program - so case closed on that haha. I'm going to test this t...

Hi Chris,I ran the program and ran into a couple of questions which you may know the answers to. First, it looks like the smart list didn't do its job. When I ran the program, it sent it to everyone. A lot of these people had blanks in HA purchase date field (what we are using in our smart list). If...

Thanks, Chris! I'm going to digest and build this - I'm sure I'll be back with some questions. Really appreciate your help.

Hey Chris,First I want to say thank you for the work you're putting in to help me out, I appreciate it!What you posted makes sense, I may just not fully understand how Marketo works and am making it more complicated than it needs to be. We sell hearing aids and about 4 years is the point where it's...

Hi Chris,Thanks for the response! I think I understand what you mean. I cloned the smart campaign and added this trigger: So after the data in "Left HA Purchase Date" changes, it puts the customer back in the original campaign, which says to send an email out 4 years after purchase date. Is this co...

Hi Sanford, thanks for the reply. Moved it!