Grace_Ramon

I am trying to submit a support case for this, but am currently experiencing issues with that functionality. So in the meantime, I figured I would ask the community for feedback. Here is my issue and current set up: We have two separate websites where we have our Marketo munchkin code delivered and all of the information is fed into one system If I place web page "IS" - Marketo says it is an invalid URL because the URL string contains specific keywords If I place web page "Contains" - Marketo allows me to proceed with creating the smart list If I just place the the keyword when using Visits Web Page; Web Page "Contains" instead of the whole URL - I believe it will search our other website as well, which I don't want it to. We do not have salesforce integration, so I am looking at web behavior to create a nurture email based on the following: User visits a product search page for a specific tool (there are two specified in the screen shot) and then DOES NOT go to the checkout step page They are then added to a list that would feed into a nurture campaign I currently have 0 members of the list.  I cannot preview or test to make sure I set this up properly. If I change it to the following where I just have it look for the product search page and then tell it the query string (as shown in image below) will that work instead? Is there anyway to test this easily? ... View more

Did I miss any emails that gave us access to download the presentations for the classes we attended during the Marketing Summit? I have a few sessions with content I would like to refer back to but I have no idea how to find the presentations. If anyone has a link they can share to the sessions and to download content - please share. ... View more

Good Day, I have looked through the knowledge base here and have seen how Marketo can send a known user to a custom HTML page. This format does not work for us, according to my web developer because of the way we built a complete microsite with many links, assets, etc that are contained within it.  Does anyone have a solution as to how to bypass the form... we are driving traffic to this website weekly for updates, so having users re-fill out the form to access the page would not be user friendly. I've thought of using the custom HTML page to just have them click to go to the site... does that make sense... Just trying to think this through and get feedback on this campaign that I need to launch next week. ... View more

I'm encountering an issue where Marketo is word-wrapping content in odd places, specifically for our company name.  I would like for this feature to be turned off but I'm unsure how to do this. Can anyone help or point me to guides to assist in this area? ... View more

We have a very large site with a broad range of products to a large audience.  Our customer segmentation; however, only has 5 main categories and we would like to further sub-categorize users on our site based on web activity. Does it make sense to set up a smart lists that pulls data on web site visits to a page within a specific time frame and a constraint of having visited the site a certain amount of times to classify them as a particular type of customer?  Basically we are trying to create a flow where if a customer visits a particular product or product family page more than 2 or so times within a specific time frame, we can then classify them as a particular type of customer and then funnel them into a nurture campaign for that product/product family.  I am trying to create the smart list with the lead database section, create a smart list where Web Page is =  XYZ date of activity =  in a time frame = This Year Constraint of Min. Number of Times = 2 I want this to trigger a Role Change so I can classify the users as a particular type of customer - I'm having trouble with this step. Is this the most effective /efficient way to sub-categorize customers for specific campaigns I am running? -----OR ---- Should I create sub segments and then trigger a segment change based on web activity parameters? ... View more